# Unable to Sign Into MS2020 Dispatch

**URL:** <https://forum.navigraph.com/t/unable-to-sign-into-ms2020-dispatch/19667>\
**Category:** Dispatch\
**Created:** [May 19, 2025, 4:59am UTC](https://forum.navigraph.com/t/unable-to-sign-into-ms2020-dispatch/19667 "2025-05-19T04:59:42Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Starseed](https://avatars.discourse-cdn.com/v4/letter/s/aeb1de/32.png) [@Starseed](https://forum.navigraph.com/u/Starseed)\
**Post date:** [May 19, 2025, 4:59am UTC](https://forum.navigraph.com/t/unable-to-sign-into-ms2020-dispatch/19667/1 "2025-05-19T04:59:42Z")

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Every time I try to sign into dispatch from MS2020 it tells me I am signed in and to close the browser,however nothing happens. Goes back to the sign in page?? Also tried reinstalling Dispatch No luck…

 ![firefox_CO9PAw8oqY](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/d/6/d674b1ca967ac62ff497534ab52ea9a27e0af780.png)

 ![FlightSimulator_N24f5hM2Cj](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/b/2/b2b4b0b53ba7efdd84bc546a0f80b044b56980ed.jpeg)

 ![FlightSimulator_oMWo5gh0h5](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/5/0/507bee92bdab9b98139241bbe4178d5c22ae2a97.jpeg)

**The photos are in reverse order**

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [May 19, 2025, 7:27am UTC](https://forum.navigraph.com/t/unable-to-sign-into-ms2020-dispatch/19667/2 "2025-05-19T07:27:30Z")

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Hello! Welcome to our forum!

Please try these steps:

- [Corrupted Simbreif plug in for Navigraph hub - #4 by skysail](https://forum.navigraph.com/t/corrupted-simbreif-plug-in-for-navigraph-hub/19303/4)

Kind Regards,  
Malte

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**Author:** ![Starseed](https://avatars.discourse-cdn.com/v4/letter/s/aeb1de/32.png) [@Starseed](https://forum.navigraph.com/u/Starseed)\
**Post date:** [May 19, 2025, 2:35pm UTC](https://forum.navigraph.com/t/unable-to-sign-into-ms2020-dispatch/19667/3 "2025-05-19T14:35:52Z")

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What steps ?? I see no instructions.??? I did a complete reinstall.

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**Author:** ![Starseed](https://avatars.discourse-cdn.com/v4/letter/s/aeb1de/32.png) [@Starseed](https://forum.navigraph.com/u/Starseed)\
**Post date:** [May 19, 2025, 3:10pm UTC](https://forum.navigraph.com/t/unable-to-sign-into-ms2020-dispatch/19667/4 "2025-05-19T15:10:40Z")

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I found your link deleted the dat.file and it worked .Thank you…

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [May 19, 2025, 3:24pm UTC](https://forum.navigraph.com/t/unable-to-sign-into-ms2020-dispatch/19667/5 "2025-05-19T15:24:45Z")

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Sorry if my post was unclear!

I am happy to hear that the issue was resolved. We just released an update that should prevent this from happening again!

Kind Regards,  
Malte

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [May 26, 2025, 3:25pm UTC](https://forum.navigraph.com/t/unable-to-sign-into-ms2020-dispatch/19667/6 "2025-05-26T15:25:04Z")

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