# Unable to sign in Simlink

**URL:** <https://forum.navigraph.com/t/unable-to-sign-in-simlink/5582>\
**Category:** Simlink/Moving Map\
**Created:** [July 14, 2021, 6:42pm UTC](https://forum.navigraph.com/t/unable-to-sign-in-simlink/5582 "2021-07-14T18:42:06Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![FlorenPascual](https://avatars.discourse-cdn.com/v4/letter/f/7feea3/32.png) [@FlorenPascual](https://forum.navigraph.com/u/FlorenPascual)\
**Post date:** [July 15, 2021, 8:50am UTC](https://forum.navigraph.com/t/unable-to-sign-in-simlink/5582/3 "2021-07-15T08:50:30Z")

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Many tks Ian.

I agree with your answer, because I have deleted Simlink and reinstalled and now works pefect.

Many tks again, have a nicce day

En miércoles, 14 de julio de 2021 23:25:02 CEST, Ian via Navigraph [navigraph1@discoursemail.com](mailto:navigraph1@discoursemail.com) escribió:

> ![](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/45/154_2.png "Ian") | [Ian](https://forum.navigraph.com/u/ian) Support Manager & Moderator  
> July 14 |
> 
> - | - |

Hi…,

Welcome.

- See [FAQ - Simlink Install and Systray](https://forum.navigraph.com/t/faq-simlink-install-and-systray/58)

- In Navigraph Simlink Plugin Settings, for your FS entry press Uninstall Simlink.

- Please use specifically _Windows Programs and Features_ to uninstall Simlink:

- 

- If they exist delete directories  
c:\Users\username\AppData\Roaming\Navigraph\Simlink and  
c:\Program Files\Navigraph\Simlink.

- Then download and install latest [Simlink](https://navigraph.com/account/downloads/simlink).

Please let us know how you get on.

Cheers  
Ian

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