# Troubleshooting downloader startup errors

**URL:** <https://forum.navigraph.com/t/troubleshooting-downloader-startup-errors/21806>\
**Category:** Downloader\
**Created:** [December 12, 2025, 7:35pm UTC](https://forum.navigraph.com/t/troubleshooting-downloader-startup-errors/21806 "2025-12-12T19:35:54Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![raejohns](https://avatars.discourse-cdn.com/v4/letter/r/dc4da7/32.png) [@raejohns](https://forum.navigraph.com/u/raejohns)\
**Post date:** [December 12, 2025, 7:35pm UTC](https://forum.navigraph.com/t/troubleshooting-downloader-startup-errors/21806/1 "2025-12-12T19:35:54Z")

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I get this error message every time i start the downloader

 ![](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/3/8/382a44e0e5145e93b80939daf99685d891a1a94e.png)  
[https://gyazo.com/576052dd0e4d8709d0148c1728500186](https://gyazo.com/576052dd0e4d8709d0148c1728500186)

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**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\
**Post date:** [December 13, 2025, 7:49am UTC](https://forum.navigraph.com/t/troubleshooting-downloader-startup-errors/21806/2 "2025-12-13T07:49:48Z")

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Hello,

Thank you for providing the screenshot. Please check the permissions for the folder mentioned in the error message (it should look something like: C:/Users//AppData/Roaming/SimBrief Downloader).

Running the Downloader as an administrator might help, but this should not be necessary if the folder permissions are set correctly.

Let us know if you continue to experience the issue.

Thank you!

**Best Regards,**  
**Vishal Ahir**  
**Navigraph**

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**Author:** ![raejohns](https://avatars.discourse-cdn.com/v4/letter/r/dc4da7/32.png) [@raejohns](https://forum.navigraph.com/u/raejohns)\
**Post date:** [December 13, 2025, 11:29am UTC](https://forum.navigraph.com/t/troubleshooting-downloader-startup-errors/21806/3 "2025-12-13T11:29:34Z")

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Hi, I tried what you said, I made sure permissions were set to full control still seeing the error message when i start downloader.

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<div class="post-metadata">

**Author:** ![raejohns](https://avatars.discourse-cdn.com/v4/letter/r/dc4da7/32.png) [@raejohns](https://forum.navigraph.com/u/raejohns)\
**Post date:** [December 13, 2025, 12:49pm UTC](https://forum.navigraph.com/t/troubleshooting-downloader-startup-errors/21806/4 "2025-12-13T12:49:02Z")

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Disregard last message downloader working now. Thank you for your help, much appreciated.

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [December 20, 2025, 12:49pm UTC](https://forum.navigraph.com/t/troubleshooting-downloader-startup-errors/21806/5 "2025-12-20T12:49:19Z")

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