# Traffic/ATC not showing up

**URL:** <https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602>\
**Category:** Online Networks Beta Testing\
**Created:** [November 13, 2024, 6:22pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602 "2024-11-13T18:22:54Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [November 15, 2024, 2:17pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/21 "2024-11-15T14:17:23Z")

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Our logs so far have given us “no joy” in finding the issue. There are clear logs, but no signs of any requests from you to the relevant server for this feature. This makes us believe that your computers cannot resolve the address to our server - for unknown reasons.

Are you using a VPN? Are you using any specific anti-virus?

Kind Regards,  
Malte

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**Author:** ![Sparrow2011](https://avatars.discourse-cdn.com/v4/letter/s/3ab097/32.png) [@Sparrow2011](https://forum.navigraph.com/u/Sparrow2011)\
**Post date:** [November 15, 2024, 2:33pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/22 "2024-11-15T14:33:37Z")

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I see everything. Uninstall and try a fresh install.

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**Author:** ![Sparrow2011](https://avatars.discourse-cdn.com/v4/letter/s/3ab097/32.png) [@Sparrow2011](https://forum.navigraph.com/u/Sparrow2011)\
**Post date:** [November 15, 2024, 2:35pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/23 "2024-11-15T14:35:59Z")

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I use Navigraph on remote computer. Maybe memory (if MSFS and Navigraph are on the same computer) is full, no?

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**Author:** ![KLM712](https://avatars.discourse-cdn.com/v4/letter/k/58f4c7/32.png) [@KLM712](https://forum.navigraph.com/u/KLM712)\
**Post date:** [November 15, 2024, 10:35pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/24 "2024-11-15T22:35:15Z")

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I don’t use a VPN and no extra anti-virus besides MS Defender. I even tried with switching off Defender.  
I also reinstalled it multiple times and it works on serveral other devices, just not this one.  
I don’t understand that everything works fine with Firefox as webbrowser but not with Edge. The App probably runs on the Edge engine?  
I cleared cache in Edge and reset settings to default without any luck.

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**Author:** ![CXA007](https://avatars.discourse-cdn.com/v4/letter/c/8797f3/32.png) [@CXA007](https://forum.navigraph.com/u/CXA007)\
**Post date:** [November 16, 2024, 5:59pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/25 "2024-11-16T17:59:13Z")

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No VPN and just basic MS Devender… I am running on a remote PC as well. All hard cable to the routers. Nothing is on Wi-Fi

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**Author:** ![05041988](https://avatars.discourse-cdn.com/v4/letter/0/ee7513/32.png) [@05041988](https://forum.navigraph.com/u/05041988)\
**Post date:** [November 17, 2024, 11:27am UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/26 "2024-11-17T11:27:54Z")

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I Have the same issue, I have tried all advise to no avail\*

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/6/e/6e1cd840fc362e0e26c7ff3568d876081d0425a5.png)

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**Author:** ![CXA007](https://avatars.discourse-cdn.com/v4/letter/c/8797f3/32.png) [@CXA007](https://forum.navigraph.com/u/CXA007)\
**Post date:** [November 17, 2024, 1:32pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/27 "2024-11-17T13:32:38Z")

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I noticed this morning there was no entry in Windows Firewall for Navigraph so I manually added it and made no difference. I also shut off Windows Firewall and that didn’t change anything either.

Now interestingly enough I opened up one of my other PCs (still running Win10) and went to [charts.navigraph.com](http://charts.navigraph.com) on the PC in Chrome and everything works fine over there. So it’s very much something specific with the computer.

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**Author:** ![rogeriorossi](https://avatars.discourse-cdn.com/v4/letter/r/13edae/32.png) [@rogeriorossi](https://forum.navigraph.com/u/rogeriorossi)\
**Post date:** [November 17, 2024, 2:54pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/28 "2024-11-17T14:54:25Z")

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Hey! Outstanding tool! However, ATC Tower at IVAO is not showing. All other ATC are been showing correctly.

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**Author:** ![Eal490](https://avatars.discourse-cdn.com/v4/letter/e/df705f/32.png) [@Eal490](https://forum.navigraph.com/u/Eal490)\
**Post date:** [November 18, 2024, 12:29am UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/29 "2024-11-18T00:29:09Z")

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Hi Quick question,  
When we saw you guys at Vegas at the FS Expo, you mentioned the online part about seeing each other withi flying online. SOme of us not flying on Vatsin or IVAO, we fly on JoinFS and it was mentioned we could see each other on that as well when we are flying. I’ve only been able to find the traffic so far on vatsim and ivao. Have yoyu gotten that far yet on it? I know this is beta as well. Thanks on any info. Great job too.

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**Author:** ![stephen](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/stephen/32/10435_2.png) [@stephen](https://forum.navigraph.com/u/stephen)\
**Post date:** [November 18, 2024, 3:26pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/30 "2024-11-18T15:26:31Z")

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Hi,

We’re planning to add other traffic sources, including Simlink. More info on this later!

Regards,

Stephen

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**Author:** ![stephen](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/stephen/32/10435_2.png) [@stephen](https://forum.navigraph.com/u/stephen)\
**Post date:** [November 18, 2024, 3:27pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/31 "2024-11-18T15:27:33Z")

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Hi,

Did you try this? [Traffic/ATC not showing up - #18 by stephen](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/18)

Regards,

Stephen

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**Author:** ![CXA007](https://avatars.discourse-cdn.com/v4/letter/c/8797f3/32.png) [@CXA007](https://forum.navigraph.com/u/CXA007)\
**Post date:** [November 18, 2024, 4:24pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/32 "2024-11-18T16:24:44Z")

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Yes i have, only use Chrome myself but did it with Edge as well just encase. Still nothing.

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [November 27, 2024, 11:02pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/33 "2024-11-27T23:02:16Z")

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2 posts were split to a new topic: [Simlink, Moving Map and two PC’s](https://forum.navigraph.com/t/simlink-moving-map-and-two-pcs/17821)

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**Author:** ![bilson](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/bilson/32/21603_2.png) [@bilson](https://forum.navigraph.com/u/bilson)\
**Post date:** [November 30, 2024, 12:36pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/34 "2024-11-30T12:36:19Z")

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Same problem at FACT Tower and Ground both active but not showing up, this is the second time within a week of my arrv / dept FACT. Traffic does show up.

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [November 30, 2024, 10:31pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/35 "2024-11-30T22:31:55Z")

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I noted a user KLM712 above had success with Firefox. You might try that.

Cheers  
Ian

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<div class="post-metadata">

**Author:** ![stephen](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/stephen/32/10435_2.png) [@stephen](https://forum.navigraph.com/u/stephen)\
**Post date:** [December 10, 2024, 1:27pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/36 "2024-12-10T13:27:18Z")

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Is this still an issue?

Kind regards,

Stephen

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<div class="post-metadata">

**Author:** ![CXA007](https://avatars.discourse-cdn.com/v4/letter/c/8797f3/32.png) [@CXA007](https://forum.navigraph.com/u/CXA007)\
**Post date:** [December 12, 2024, 7:30pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/37 "2024-12-12T19:30:18Z")

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Yup still an issue… Tried the DNS change and browser flush several times. Still no change in the outcome. Yet it works find on my mobile devices.

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<div class="post-metadata">

**Author:** ![CXA007](https://avatars.discourse-cdn.com/v4/letter/c/8797f3/32.png) [@CXA007](https://forum.navigraph.com/u/CXA007)\
**Post date:** [January 19, 2025, 3:40pm UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/38 "2025-01-19T15:40:00Z")

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So little more information on this.

Still doesn’t work for me in the Windows app, Chrome or Edge (done the flush and DNS several times) on my secondary PC.

However I installed Firefox today and set it to the default browser and I can see traffic and ATC in Firefox via the [charts.navigraph.com](http://charts.navigraph.com). But still not from the Windows App 🤷‍♂️

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<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [January 27, 2025, 12:13am UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/39 "2025-01-27T00:13:06Z")

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3 posts were merged into an existing topic: [IVAO Traffic not showing](https://forum.navigraph.com/t/ivao-traffic-not-showing/18494)

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<div class="post-metadata">

**Author:** ![CXA007](https://avatars.discourse-cdn.com/v4/letter/c/8797f3/32.png) [@CXA007](https://forum.navigraph.com/u/CXA007)\
**Post date:** [March 8, 2025, 4:05am UTC](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602/40 "2025-03-08T04:05:05Z")

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Some more info on this topic from my end… I also only use Vatsim. So really not meant for the merged topic as that doesn’t seem at all similar to what I’m seeing.

Last weekend I completely wiped my system and started fresh. And still no traffic… Yet it shows find on my other PCs and mobile devices.

Clearly this has to be a computer hardware / driver issue that’s creating the issues.

[Previous page](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602.md?page=1)

[Next page](https://forum.navigraph.com/t/traffic-atc-not-showing-up/17602.md?page=3)
