# Track up, weather and vatsim traffic not working **URL:** \ **Category:** Online Networks Beta Testing\ **Created:** [January 2, 2025, 9:27pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237 "2025-01-02T21:27:36Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Laikacat15](https://avatars.discourse-cdn.com/v4/letter/l/7c8e57/32.png) [@Laikacat15](https://forum.navigraph.com/u/Laikacat15)\ **Post date:** [January 2, 2025, 9:27pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/1 "2025-01-02T21:27:36Z")
Hello Navigraph, Since the update with teh traffic I have a lot of issues with my navigraph. It all works fine on the flightsim pc but I mostly use navigraph on a second laptop. Since the last update, I can see all the new options on it. But it doesn’t work. I can’t display any traffic. I can’t use the track up option for my own aircraft. I can’t display any weather options. Never had those issues before. I do run Norton 360 but I don’t think that’s causing it because Navigraph has full rights of traffic on Norton 360. I did initially also have simlink installed on this laptop and you guys told me to uninstall it. I did that, also uninstalled and reinstalled navigraph charts but still have the same issue. Can you kindly provide me with some assistance to solve this problem? Thanks in advance. Regards, Mark ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [January 2, 2025, 10:15pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/2 "2025-01-02T22:15:24Z")
To narrow down issues, please uninstall the Online Networks beta. Cheers Ian ---
**Author:** ![Laikacat15](https://avatars.discourse-cdn.com/v4/letter/l/7c8e57/32.png) [@Laikacat15](https://forum.navigraph.com/u/Laikacat15)\ **Post date:** [January 7, 2025, 11:47pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/3 "2025-01-07T23:47:03Z")
I already tried uninstalling Navigraph and reinstalling it a few times but it always gives the same result. I can’t find an option to uninstall only the online networks beta. How can I do this. I only see an Uninstall Navigrap Charts.exe file but nothing only indicating to the beta. I do find 3 folders with the name Navigraph in my AppData Roaming? Should I try to delete all of those? ---
**Author:** ![Laikacat15](https://avatars.discourse-cdn.com/v4/letter/l/7c8e57/32.png) [@Laikacat15](https://forum.navigraph.com/u/Laikacat15)\ **Post date:** [January 8, 2025, 12:01am UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/4 "2025-01-08T00:01:42Z")
I just tried to uninstall Navigraph and every folder I could find. Reinstalled, same issue. ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [February 11, 2025, 3:35pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/5 "2025-02-11T15:35:48Z")
Hello! Sorry for the late response, this post went under our radar! > [@Laikacat15](#): > > I can’t find an option to uninstall only the online networks beta That is expected; there is no way to do that, unfortunately. * * * Do you still have this issue even with today’s update to `v8.38.0`? Kind Regards, Malte ---
**Author:** ![Laikacat15](https://avatars.discourse-cdn.com/v4/letter/l/7c8e57/32.png) [@Laikacat15](https://forum.navigraph.com/u/Laikacat15)\ **Post date:** [June 21, 2025, 9:31pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/6 "2025-06-21T21:31:54Z")
Yes, unfortunately, I still have this problem, even in version 8.38.3. ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [June 23, 2025, 11:00am UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/7 "2025-06-23T11:00:03Z")
> [@Laikacat15](#): > > I can’t display any traffic. Please elaborate. Does enabling the online traffic option not show any traffic on the map? Can you try [charts.navigraph.com](http://charts.navigraph.com) and compare the results? * * * > [@Laikacat15](#): > > I can’t use the track up option for my own aircraft. Please provide a screenshot or recording of this behavior. We have no other reports of this issue and cannot reproduce it ourselves, so we would appreciate more details! * * * > [@Laikacat15](#): > > I can’t display any weather options. Please elaborate a bit. Enabling the weather widget does not show any weather on your map. Is this valid for any and all weather layers? Please see this post as well: > [@Issue with weather display](https://forum.navigraph.com/t/issue-with-weather-display/18765/2): > > Hello, welcome to our forum! Please provide more details. What platform are you on? Web, desktop, iOS, Android? If on a desktop computer using a browser or our desktop app, is it an old PC? Can you provide screenshots and/or a screen recording? For reference, here is the background to my 2nd question: [No longer have weather - #6 by Hawker850](https://forum.navigraph.com/t/no-longer-have-weather/17761/6)[Map globe not working - #8 by skysail](https://forum.navigraph.com/t/map-globe-not-working/18308/8) Kind Regards, Malte ---
**Author:** ![Laikacat15](https://avatars.discourse-cdn.com/v4/letter/l/7c8e57/32.png) [@Laikacat15](https://forum.navigraph.com/u/Laikacat15)\ **Post date:** [June 23, 2025, 9:58pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/8 "2025-06-23T21:58:21Z")
Hello, So my problem is that, since the update that provides vatsim traffic, I’m having problems on my older system, the one I usually use to display navigraph on. As for track up, I select follow ownship and show ownship trail and orientation track up: ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/3/1/31770d0a57ec47216991442068907b379b1b61a2.png) However, as you can see, it doesn’t change the orientation, it doesn’t place the map in track up. The same happens for traffic, if I select the traffic option on with traffic and ATC, it doesn’t show anything. ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/5/0/507c2df00338dc7d9ae24c01a2fd76096917fd58.png) ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/c/9/c9c83d4a81243ccd23b0a77efabffab6addf821f.png) As you can see, no traffic displayed. Let’s select some weather: ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/5/7/57d8c2afc7a3982d5738ca0e741fa80fc32f886a.png) ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/a/c/ac7cb4db1e90cee6896119db7173e3b12de14b03.png) As you can see, no weather is displayed. I didn’t have these issues before the update. I tried reinstalling it, no effect. I don’t have these issues on my other system, the one with MSFS2020, but I don’t like to run navigraph on it because I prefer to keep as much memory available for the sim. These are my system settings, I admit, it’s not a state of the art system but it worked fine before. I also have norton 360 i ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/4/d/4d96c4114c42134f4855b4251395845a12f8b08b.png) I hope you can help me. Greetings, Mark ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [July 4, 2025, 12:20pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/9 "2025-07-04T12:20:27Z")
Hello! Thank you for all the details. It appears that your laptop does not have a GPU. That in itself is not necessarily an issue, but it seems that our map engine no longer supports your particular version of integrated (Intel) graphics. This results in the Charts application falling back to a simple version of the map, the same one used in the Charts In-Game panel for MSFS. This map does not support weather or traffic features, and it also does not support track-up. Unfortunately, there is not much that Navigraph can do about this. You may try to: - Run Charts in a browser ([charts.navigraph.com](http://charts.navigraph.com)) to see if that works - Play around with settings related to “Hardware acceleration” - Visit [https://get.webgl.org/](https://get.webgl.org/) to verify that your browser supports WebGL ---
**Author:** ![Rodeo314](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/rodeo314/32/103_2.png) [@Rodeo314](https://forum.navigraph.com/u/Rodeo314)\ **Post date:** [September 22, 2025, 7:05pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/10 "2025-09-22T19:05:53Z")
It might be a good idea for a future version of the app to detect which map type is used and somehow reflect the unavailability of the track up, traffic and weather options when applicable. The situation above seems very confusing from an end user standpoint. Regards, Tim ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [September 22, 2025, 7:07pm UTC](https://forum.navigraph.com/t/track-up-weather-and-vatsim-traffic-not-working/18237/11 "2025-09-22T19:07:53Z")
Hello! Thank you for the feedback, I will pass it on to the team! Best Regards, Malte