# Star point does not appear on MCDU device **URL:** \ **Category:** Navigraph Hub\ **Created:** [November 4, 2024, 8:15am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438 "2024-11-04T08:15:33Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![TakeoffAltitude503](https://avatars.discourse-cdn.com/v4/letter/t/a6a055/32.png) [@TakeoffAltitude503](https://forum.navigraph.com/u/TakeoffAltitude503)\ **Post date:** [November 4, 2024, 8:15am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/1 "2024-11-04T08:15:33Z")
Hello, I would like to talk about a problem I experienced. When entering the arrival information into the mcdu device, no star dot appears. I don’t understand the reason and I updated the airac information from the Navigraph application, but I cannot create my landing route in any way. Please I would be happy if you help. Thanks 🙂 Op System: Win 10 FS Version: MSFS 2020 Add-on: FlyByWire AIRAC Update No: 2411 ---
**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\ **Post date:** [November 4, 2024, 8:26am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/2 "2024-11-04T08:26:24Z")
Hi, Welcome to Navigraph - please be so kind as to follow these steps to report an issue. [What information do we need to help you? How do you report an issue correctly?](https://forum.navigraph.com/t/faq-information-requested-when-posting-an-issue/11515) Thank you, Richard ---
**Author:** ![TakeoffAltitude503](https://avatars.discourse-cdn.com/v4/letter/t/a6a055/32.png) [@TakeoffAltitude503](https://forum.navigraph.com/u/TakeoffAltitude503)\ **Post date:** [November 4, 2024, 8:28am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/3 "2024-11-04T08:28:42Z")
Sorry, I’m new so there may be some problems, so I will correct my mistakes. ---
**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\ **Post date:** [November 4, 2024, 8:38am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/4 "2024-11-04T08:38:23Z")
> [@TakeoffAltitude503](#): > > Sorry, I’m new so there may be some problems, so I will correct my mistakes No probs - but without such basic information, we can’t try to reproduce it, nor can we try to help you. Therefore the hint 😉 Cheers, Richard ---
**Author:** ![TakeoffAltitude503](https://avatars.discourse-cdn.com/v4/letter/t/a6a055/32.png) [@TakeoffAltitude503](https://forum.navigraph.com/u/TakeoffAltitude503)\ **Post date:** [November 4, 2024, 8:41am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/5 "2024-11-04T08:41:10Z")
Can you check again? ---
**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\ **Post date:** [November 4, 2024, 8:52am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/6 "2024-11-04T08:52:22Z")
So, you have, in general, no STARs - that happens on all airports in the sim? Correct? Cheers, Richard ---
**Author:** ![TakeoffAltitude503](https://avatars.discourse-cdn.com/v4/letter/t/a6a055/32.png) [@TakeoffAltitude503](https://forum.navigraph.com/u/TakeoffAltitude503)\ **Post date:** [November 4, 2024, 8:55am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/7 "2024-11-04T08:55:58Z")
Yes it happens at all airports. after selecting the runway no STARS appears My MCDU device images are attached: ![Microsoft Flight Simulator Screenshot 2024.11.04 - 11.51.11.19](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/5/4/542546dd6843e45e5ed7a5a38ef5929521420c6c.jpeg) ![Microsoft Flight Simulator Screenshot 2024.11.04 - 11.51.20.18](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/3/e/3eecef73e9f602d04edbaaffcf5426165cc0d08f.jpeg) ---
**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\ **Post date:** [November 4, 2024, 8:59am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/8 "2024-11-04T08:59:05Z")
Ok LTFJ is a bad example, because the scenery in the MSFS is outdated. There are runways missing in the MSFS and therefore the MSFS disable the terminal procedures … in real you have 06LR / 24LR and not only 06/24 as in the MSFS. That´s not what we have in our hands and should report to ASOBO/MS. You wrote it happens an all airports. Do you have another example - ie. ESSA, LOWW, [EDDF](https://navigraph.com/airport/EDDF/Frankfurt-Main), … Thank you, Richard ---
**Author:** ![TakeoffAltitude503](https://avatars.discourse-cdn.com/v4/letter/t/a6a055/32.png) [@TakeoffAltitude503](https://forum.navigraph.com/u/TakeoffAltitude503)\ **Post date:** [November 4, 2024, 9:03am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/9 "2024-11-04T09:03:24Z")
LTFJ is actually a very common airport and I am the only one experiencing this issue. Other users are not currently experiencing this issue. Do I need to mention another airport as an example? ---
**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\ **Post date:** [November 4, 2024, 9:13am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/10 "2024-11-04T09:13:57Z")
No user will see any terminal procedure at LTFJ, when you are using the stock scenery (no 3rd party scenery), because, as I have written, this is a MSFS issue and not a navdata issue. The scenery is simply outdated because there are no runway 06/24 available, only 06L/R and 24L/R … So, in this case (LTFJ), other users can’t see the terminal procedure with the stock scenery also. You have the terminal procedure installed but you can´t use/select it due the MSFS limitation. Try to install a 3rd party scenery for LTFJ, which have the real-world runways (06LR/24LR) and you will immediately see all terminal procedures Yes, please provide another example, as I have requested: LOWW, [EDDF](https://navigraph.com/airport/EDDF/Frankfurt-Main), ESSA, … when it´s correct what you write, you shouldn´t see also any STARs there. Can you confirm it? Cheers, Richard ---
**Author:** ![TakeoffAltitude503](https://avatars.discourse-cdn.com/v4/letter/t/a6a055/32.png) [@TakeoffAltitude503](https://forum.navigraph.com/u/TakeoffAltitude503)\ **Post date:** [November 4, 2024, 9:23am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/11 "2024-11-04T09:23:07Z")
First of all, I understand that you are suggesting that I install a new airport mod, is that correct? Now, when I tried to leave from the LTFJ airport that I mentioned earlier, there was a problem while entering the departure information. So, you are right, I think there is a problem with the airport. However, now another route that I created is missing a part. What is the reason for this? Attached is the image. ![Microsoft Flight Simulator Screenshot 2024.11.04 - 12.15.18.10](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/2/9/29e194b84eef11239c0996dc430070e16bd88af7.jpeg) ---
**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\ **Post date:** [November 4, 2024, 9:31am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/12 "2024-11-04T09:31:17Z")
… also here, it´s difficult what you want, where you are and what you have entered. Which airport, which STAR has you selected here? Cheers, Richard ---
**Author:** ![TakeoffAltitude503](https://avatars.discourse-cdn.com/v4/letter/t/a6a055/32.png) [@TakeoffAltitude503](https://forum.navigraph.com/u/TakeoffAltitude503)\ **Post date:** [November 4, 2024, 9:34am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/13 "2024-11-04T09:34:51Z")
Sorry if I didn’t explain it well enough. I wanted to go from LTFJ to LTAF airport. After entering the departure and arrival information, my navigation information appeared in pieces. ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\ **Post date:** [November 11, 2024, 9:35am UTC](https://forum.navigraph.com/t/star-point-does-not-appear-on-mcdu-device/17438/14 "2024-11-11T09:35:15Z")
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.