# Software Update - Restart Now button not working (macOS) 2024-01-22 **URL:** \ **Category:** Desktop\ **Created:** [January 23, 2024, 1:52am UTC](https://forum.navigraph.com/t/software-update-restart-now-button-not-working-macos-2024-01-22/14580 "2024-01-23T01:52:36Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [January 23, 2024, 12:54pm UTC](https://forum.navigraph.com/t/software-update-restart-now-button-not-working-macos-2024-01-22/14580/2 "2024-01-23T12:54:34Z")
Hello! Thanks for posting this. This time, however, we cannot reproduce any issues on either Windows or macOS. What happens if you close the app, wait 30 seconds, and then open it again? It should update itself in the background. We have tried to reproduce this issue on several computers (both Windows and macOS) to no avail. We see lots of users who have successfully updated the app too! It seems that one other user has reported this issue though: > [@Lates Charts updater doesn't work](https://forum.navigraph.com/t/lates-charts-updater-doesnt-work/14569/2): > > Hello! Thanks for posting. We are so far not able to reproduce this issue. When you get that message, you should be able to just close the app and not immediately reopen it - it should try to update itself in the background. Let me know if the issue persists! Kind Regards, Malte Could you upload your log file? Please follow these instructions: 1. Press Win + R 2. Type `%appdata%/Navigraph Charts/logs` and press enter 3. In the Explorer window that opens, locate the `main.log` file 4. Upload this file to your next post Kind Regards, Malte --- _[View the full topic](https://forum.navigraph.com/t/software-update-restart-now-button-not-working-macos-2024-01-22/14580)._