# Simlink won't let me sign in!

**URL:** <https://forum.navigraph.com/t/simlink-wont-let-me-sign-in/10252>\
**Category:** Simlink/Moving Map\
**Created:** [November 29, 2022, 6:27pm UTC](https://forum.navigraph.com/t/simlink-wont-let-me-sign-in/10252 "2022-11-29T18:27:20Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![Discoveryvideo](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Discoveryvideo](https://forum.navigraph.com/u/Discoveryvideo)\
**Post date:** [December 4, 2022, 5:50am UTC](https://forum.navigraph.com/t/simlink-wont-let-me-sign-in/10252/13 "2022-12-04T05:50:05Z")

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Hi Ian,  
I’m having a similar issue notated above and I’ve tried all the steps outlined, however having the same issue when it loads up to google chrome, I’m getting the " **[identity.api.navigraph.com](http://identity.api.navigraph.com)** didn’t send any data error. I am able to log into navigraph charts for desktop just fine, however simlink spits out this error. I’ve tried to do the uninstalls as well, use an older version and still getting the same issue.

Any help or suggestions you have is greatly appreciated.

[simlink\_2022-12-04.dlog](https://forum.navigraph.com/uploads/short-url/iyIXLVV1d94mw6cGYS8DenHJLrE.dlog) (2.0 KB)

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