# Simlink won’t log in after update – tried everything

**URL:** <https://forum.navigraph.com/t/simlink-won-t-log-in-after-update-tried-everything/21070>\
**Category:** Simlink/Moving Map\
**Created:** [October 14, 2025, 10:53am UTC](https://forum.navigraph.com/t/simlink-won-t-log-in-after-update-tried-everything/21070 "2025-10-14T10:53:52Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\
**Post date:** [October 14, 2025, 3:49pm UTC](https://forum.navigraph.com/t/simlink-won-t-log-in-after-update-tried-everything/21070/2 "2025-10-14T15:49:52Z")

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Hello,

Please follow the troubleshooting steps below:

1. If you are using VPN or proxy settings, please disable them and try again.
2. If you’re using a multilingual Windows OS, please check this forum solution: [Navigraph Forum](https://forum.navigraph.com/t/conectar-navdata-con-x-plane/6013/16).
3. Once you have completed these steps, try again.

If you continue to experience issues, please feel free to reach out to us.

Thank you!

**Best Regards,**  
**Vishal Ahir**  
**Navigraph**

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