# Simlink problem signing in

**URL:** <https://forum.navigraph.com/t/simlink-problem-signing-in/24007>\
**Category:** Simlink/Moving Map\
**Created:** [August 4, 2026, 5:38pm UTC](https://forum.navigraph.com/t/simlink-problem-signing-in/24007 "2026-08-04T17:38:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![051998](https://avatars.discourse-cdn.com/v4/letter/0/d07c76/32.png) [@051998](https://forum.navigraph.com/u/051998)\
**Post date:** [August 4, 2026, 5:38pm UTC](https://forum.navigraph.com/t/simlink-problem-signing-in/24007/1 "2026-08-04T17:38:25Z")

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### Simulator Version

MSFS 2024

### Operating System

Windows 11

### Description of the Issue

Hello I am unable to sign in to Simlink. I installed Navigraph today after doing a windows reset and I keep getting this error. I have everything disabled for antivirus and firewall. My system time is synced.

### undefined

 ![Screenshot (2).png](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/8/7/8712063f1221982d1417dd8acf1b7ddcb2ab700c.png)

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<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [August 5, 2026, 3:11am UTC](https://forum.navigraph.com/t/simlink-problem-signing-in/24007/2 "2026-08-05T03:11:55Z")

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Hi …,

Please try suggestions at [I can’t sign into my simlink - #2 by vishalahir](https://forum.navigraph.com/t/i-can-t-sign-into-my-simlink/10757/2)

Cheers  
Ian