Hello,
Please review the following points to troubleshoot the issue:
- Ensure that your system’s operating system date, time, and timezone are set to automatically sync with the internet.
- If you are using a multi-language operating system, please verify the settings related to this.
- If the issue persists, please send us the Simlink logs located in the %APPDATA%/Navigraph/Simlink/logs folder.
Feel free to reach out if you have any questions or need further assistance.
Thank you!
Best Regards,
Vishal Ahir
Navigraph