# SimLink Keeps logging out **URL:** \ **Category:** Simlink/Moving Map\ **Created:** [November 7, 2024, 8:13pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518 "2024-11-07T20:13:50Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Rick2522](https://avatars.discourse-cdn.com/v4/letter/r/c77e96/32.png) [@Rick2522](https://forum.navigraph.com/u/Rick2522)\ **Post date:** [November 7, 2024, 8:13pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/1 "2024-11-07T20:13:50Z")
Hi i seem to be having some issue with Simlink and charts logging me out and when i try log back in it keeps saying ‘error unexpected error occured’ ---
**Author:** ![intersecato](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/intersecato/32/20719_2.png) [@intersecato](https://forum.navigraph.com/u/intersecato)\ **Post date:** [November 7, 2024, 8:56pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/2 "2024-11-07T20:56:10Z")
same problem, keep logging out every 10/15 minutes. ---
**Author:** ![GiantRider](https://avatars.discourse-cdn.com/v4/letter/g/e68b1a/32.png) [@GiantRider](https://forum.navigraph.com/u/GiantRider)\ **Post date:** [November 7, 2024, 8:57pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/3 "2024-11-07T20:57:46Z")
Glad to know it’s not just me. ---
**Author:** ![tjeuten](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/tjeuten/32/18924_2.png) [@tjeuten](https://forum.navigraph.com/u/tjeuten)\ **Post date:** [November 7, 2024, 8:58pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/4 "2024-11-07T20:58:38Z")
me too. They had this issue a little while ago also don’t they ? Their auth server or some cloud components they rely on that went bonkers… ---
**Author:** ![VonycBln](https://avatars.discourse-cdn.com/v4/letter/v/34f0e0/32.png) [@VonycBln](https://forum.navigraph.com/u/VonycBln)\ **Post date:** [November 7, 2024, 9:02pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/5 "2024-11-07T21:02:25Z")
same here … It’s so annoying that either msfs thinks my internet connection is bad or simlink logs out every 5 minutes because it also thinks my internet connection or authentication is faulty… The fatal thing is that in Germany this thesis can even be true Something with the internet isn’t working here ^^ ---
**Author:** ![pizzamonster](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/pizzamonster/32/20239_2.png) [@pizzamonster](https://forum.navigraph.com/u/pizzamonster)\ **Post date:** [November 7, 2024, 9:05pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/6 "2024-11-07T21:05:39Z")
Same here. From UK, looks like this is global problem. ---
**Author:** ![CumbersomeInstrument](https://avatars.discourse-cdn.com/v4/letter/c/9de0a6/32.png) [@CumbersomeInstrument](https://forum.navigraph.com/u/CumbersomeInstrument)\ **Post date:** [November 7, 2024, 9:06pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/7 "2024-11-07T21:06:51Z")
I can confirm too Getting auth error 401, the session keeps expiring and logs me out of Navigraph and Simlink ---
**Author:** ![DeviousFusion](https://avatars.discourse-cdn.com/v4/letter/d/9f8e36/32.png) [@DeviousFusion](https://forum.navigraph.com/u/DeviousFusion)\ **Post date:** [November 7, 2024, 9:07pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/8 "2024-11-07T21:07:16Z")
Getting logged out both on charts and simlink. Definitely a server error on their end. Hope it gets fixed soon. ---
**Author:** ![N713AZ](https://avatars.discourse-cdn.com/v4/letter/n/b3f665/32.png) [@N713AZ](https://forum.navigraph.com/u/N713AZ)\ **Post date:** [November 7, 2024, 9:19pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/9 "2024-11-07T21:19:43Z")
Same issue. Created forum account just to look into this exact issue. Following. ---
**Author:** ![yosss89](https://avatars.discourse-cdn.com/v4/letter/y/9dc877/32.png) [@yosss89](https://forum.navigraph.com/u/yosss89)\ **Post date:** [November 7, 2024, 9:23pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/10 "2024-11-07T21:23:38Z")
I’ve got the same issue here. ---
**Author:** ![Vulpes989](https://avatars.discourse-cdn.com/v4/letter/v/c0e974/32.png) [@Vulpes989](https://forum.navigraph.com/u/Vulpes989)\ **Post date:** [November 7, 2024, 10:01pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/11 "2024-11-07T22:01:14Z")
Got the same issue here, constant log outs every 5-10 minutes (Portugal). Probably a problem on their side. Hopefully gets fixed soon, good to know it’s not only me. ---
**Author:** ![CV409i](https://avatars.discourse-cdn.com/v4/letter/c/df705f/32.png) [@CV409i](https://forum.navigraph.com/u/CV409i)\ **Post date:** [November 7, 2024, 10:03pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/12 "2024-11-07T22:03:36Z")
Same issues for me (Australia). Since 0600 AEST I have had over 20 drop outs of both Navigraph and Simlink. ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [November 7, 2024, 10:30pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/13 "2024-11-07T22:30:33Z")
Hi Team, We had server issues which should now be fixed. Please confirm. Apologies and thank you for your patience and understanding. Cheers Ian ---
**Author:** ![CV409i](https://avatars.discourse-cdn.com/v4/letter/c/df705f/32.png) [@CV409i](https://forum.navigraph.com/u/CV409i)\ **Post date:** [November 7, 2024, 10:49pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/14 "2024-11-07T22:49:48Z")
Issue seems to be resolved at my end (Australia). Great work team 👍 ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\ **Post date:** [November 9, 2024, 10:49pm UTC](https://forum.navigraph.com/t/simlink-keeps-logging-out/17518/15 "2024-11-09T22:49:50Z")
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