# Simlink always signed me out

**URL:** <https://forum.navigraph.com/t/simlink-always-signed-me-out/23667>\
**Category:** Simlink/Moving Map\
**Created:** [June 13, 2026, 1:00am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667 "2026-06-13T01:00:24Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Yunchan2295](https://avatars.discourse-cdn.com/v4/letter/y/c2a13f/32.png) [@Yunchan2295](https://forum.navigraph.com/u/Yunchan2295)\
**Post date:** [June 13, 2026, 1:00am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/1 "2026-06-13T01:00:24Z")

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### Simulator Version

MSFS 2024

### Operating System

Windows 11

### Description of the Issue

I didn’t got this bug regularly, but since yesterday, the Simlink often signed me out automatically. The app version was the latest.

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<div class="post-metadata">

**Author:** ![Yunchan2295](https://avatars.discourse-cdn.com/v4/letter/y/c2a13f/32.png) [@Yunchan2295](https://forum.navigraph.com/u/Yunchan2295)\
**Post date:** [June 13, 2026, 1:01am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/2 "2026-06-13T01:01:46Z")

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[simlink\_2026-06-13.dlog](https://forum.navigraph.com/uploads/short-url/2n1UglIyCH4524w0i367jwUst8R.dlog) (577 Bytes)  
This is for log

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**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\
**Post date:** [June 13, 2026, 4:32am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/3 "2026-06-13T04:32:20Z")

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Hello,

Welcome to the Navigraph Forum.

Please go through the troubleshooting steps below and let us know if the issue still persists:

1. Ensure that Proxy and VPN are disabled.
2. Ensure that the OS settings for date, time, and location are set to automatically sync with the internet.
3. Reinstall the Simlink.

Feel free to reach out to us if you encounter any issues with the Simlink application.

**Best Regards,**  
**Vishal Ahir**  
**Navigraph**

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<div class="post-metadata">

**Author:** ![Yunchan2295](https://avatars.discourse-cdn.com/v4/letter/y/c2a13f/32.png) [@Yunchan2295](https://forum.navigraph.com/u/Yunchan2295)\
**Post date:** [June 13, 2026, 12:55pm UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/4 "2026-06-13T12:55:44Z")

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Unfortunately, it keep me sign out. It is the latest version of app.

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<div class="post-metadata">

**Author:** ![Yunchan2295](https://avatars.discourse-cdn.com/v4/letter/y/c2a13f/32.png) [@Yunchan2295](https://forum.navigraph.com/u/Yunchan2295)\
**Post date:** [June 14, 2026, 5:04am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/5 "2026-06-14T05:04:41Z")

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Does anyone have this bug? And @Ian I need your help

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<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [June 14, 2026, 6:52am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/6 "2026-06-14T06:52:44Z")

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Hi…,

We are investigating.

Cheers

Ian

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<div class="post-metadata">

**Author:** ![Yunchan2295](https://avatars.discourse-cdn.com/v4/letter/y/c2a13f/32.png) [@Yunchan2295](https://forum.navigraph.com/u/Yunchan2295)\
**Post date:** [June 14, 2026, 11:27pm UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/7 "2026-06-14T23:27:27Z")

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![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/7/d/7d8fbc5f7ee33091690724d5ea0fe53f2e52ceb2.png)

Btw, I got this. My computer time is always synced.

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<div class="post-metadata">

**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\
**Post date:** [June 15, 2026, 2:44am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/8 "2026-06-15T02:44:23Z")

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Hello,

Please try the [Simlink Configuration Clean-Up](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/10) for a fresh installation of the Simlink application. Also, please let us know if signing out is only for the Simlink application or for all Navigraph products.

Thank you!

**Best Regards,**  
**Vishal Ahir**  
**Navigraph**

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<div class="post-metadata">

**Author:** ![Yunchan2295](https://avatars.discourse-cdn.com/v4/letter/y/c2a13f/32.png) [@Yunchan2295](https://forum.navigraph.com/u/Yunchan2295)\
**Post date:** [June 15, 2026, 3:40am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/9 "2026-06-15T03:40:46Z")

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I’ve done this before, but the bug still exists.

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<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [June 15, 2026, 4:12am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/10 "2026-06-15T04:12:22Z")

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Please see the direct message I have sent you.

Cheers

Ian

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<div class="post-metadata">

**Author:** ![Yunchan2295](https://avatars.discourse-cdn.com/v4/letter/y/c2a13f/32.png) [@Yunchan2295](https://forum.navigraph.com/u/Yunchan2295)\
**Post date:** [June 15, 2026, 9:13am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/11 "2026-06-15T09:13:09Z")

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@vishalahir @Ian Simlink not working yet again telling me to check my computer time is correct and to try again. My computer time is correct and this is really starting to annoy me when I pay for something it should work; and I’m not using VPN or proxy either.

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<div class="post-metadata">

**Author:** ![Yunchan2295](https://avatars.discourse-cdn.com/v4/letter/y/c2a13f/32.png) [@Yunchan2295](https://forum.navigraph.com/u/Yunchan2295)\
**Post date:** [June 15, 2026, 10:19am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/12 "2026-06-15T10:19:44Z")

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Is this app’s bug? I NEVER had this problem until these days.

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<div class="post-metadata">

**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\
**Post date:** [June 16, 2026, 3:32am UTC](https://forum.navigraph.com/t/simlink-always-signed-me-out/23667/15 "2026-06-16T03:32:38Z")

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Hello,

If you haven’t changed your password, please do so and sign out from all devices listed at [Navigraph](https://navigraph.com/account/devices).

After signing out from all devices, try logging in again.

Thank you!

**Best Regards,**  
**Vishal Ahir**  
**Navigraph**
