# Simbrief Downloader error

**URL:** <https://forum.navigraph.com/t/simbrief-downloader-error/14019>\
**Category:** Downloader\
**Created:** [November 26, 2023, 6:59pm UTC](https://forum.navigraph.com/t/simbrief-downloader-error/14019 "2023-11-26T18:59:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![LuisGomes1](https://avatars.discourse-cdn.com/v4/letter/l/d07c76/32.png) [@LuisGomes1](https://forum.navigraph.com/u/LuisGomes1)\
**Post date:** [November 26, 2023, 6:59pm UTC](https://forum.navigraph.com/t/simbrief-downloader-error/14019/1 "2023-11-26T18:59:43Z")

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Hi, I can’t use simbrief downloader whenever I open it after a while I get a message saying: error unable to communicate with the server

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [November 27, 2023, 11:38pm UTC](https://forum.navigraph.com/t/simbrief-downloader-error/14019/2 "2023-11-27T23:38:48Z")

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3 posts were split to a new topic: [SimBrief Downloader - Flight Data Not available](https://forum.navigraph.com/t/simbrief-downloader-flight-data-not-available/14026)

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**Author:** ![SimBrief](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/simbrief/32/4850_2.png) [@SimBrief](https://forum.navigraph.com/u/SimBrief)\
**Post date:** [November 27, 2023, 2:44pm UTC](https://forum.navigraph.com/t/simbrief-downloader-error/14019/5 "2023-11-27T14:44:19Z")

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Hi @LuisGomes1, please try generating your flight plan in SimBrief with the “Detailed Maps” option set to “None”. Then restart the Downloader and let us know if it connects.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/6/e/6e2c8ba670c20107dcaf66714fd681666b985bdc.png)

Best regards,