# Simbrief dispatch website needs minutes to load **URL:** \ **Category:** General\ **Created:** [November 16, 2024, 1:48pm UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693 "2024-11-16T13:48:19Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Hafi](https://avatars.discourse-cdn.com/v4/letter/h/bc79bd/32.png) [@Hafi](https://forum.navigraph.com/u/Hafi)\ **Post date:** [November 16, 2024, 1:48pm UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693/1 "2024-11-16T13:48:20Z")
Hello everybody, a similar thread from someone else already exists here, but since there is no answer I try my luck with this post: I’ve been experiencing very long loading times for the Simbrief dispatch website for weeks now, but today it is almost unusable: It took about 5 minutes to load. Are there server issues ? Kind regards, Hafi ---
**Author:** ![Binford](https://avatars.discourse-cdn.com/v4/letter/b/c89c15/32.png) [@Binford](https://forum.navigraph.com/u/Binford)\ **Post date:** [November 16, 2024, 6:51pm UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693/2 "2024-11-16T18:51:24Z")
Same for me since days or even weeks. Very long loading times. Often no response at all. No idea what has changed but the Simbrief website runs very very poorly. EDIT : After deleting all website data it is now running smooth. Greetings Michael ---
**Author:** ![Hafi](https://avatars.discourse-cdn.com/v4/letter/h/bc79bd/32.png) [@Hafi](https://forum.navigraph.com/u/Hafi)\ **Post date:** [November 29, 2024, 6:35pm UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693/3 "2024-11-29T18:35:52Z")
Hello, no official answer ? ---
**Author:** ![SimBrief](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/simbrief/32/4850_2.png) [@SimBrief](https://forum.navigraph.com/u/SimBrief)\ **Post date:** [November 29, 2024, 7:54pm UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693/4 "2024-11-29T19:54:36Z")
Hi, there are no known server issues right now. We are unable to detect connection issues between individual users and our server, this is something that your internet service provider (ISP) needs to look into from their end. I’d recommend contacting your ISP and asking them to investigate if there are any routing issues between their services and the SimBrief server. If you have access to a VPN, you can try using a VPN to see if it fixes the issue while your ISP investigates. It is also possible that the issue will resolve on its own in the future. Did you also try the solution posted by **Binford** above? They deleted all website data in their browser settings and reported that it fixed the issue for them. Best regards, ---
**Author:** ![baronerossoit92](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/baronerossoit92/32/10059_2.png) [@baronerossoit92](https://forum.navigraph.com/u/baronerossoit92)\ **Post date:** [December 1, 2024, 9:14am UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693/5 "2024-12-01T09:14:41Z")
This morning is even worst. I cannot load any page at all of the Simbrief website. ---
**Author:** ![Binford](https://avatars.discourse-cdn.com/v4/letter/b/c89c15/32.png) [@Binford](https://forum.navigraph.com/u/Binford)\ **Post date:** [December 1, 2024, 9:39am UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693/6 "2024-12-01T09:39:06Z")
Yeah but this “solution” is also not working anymore. I have almost now access to Simbrief. It took forever to load or even failed to load like almost every time now. Unusable for me. Greetings Michael ---
**Author:** ![stemido](https://avatars.discourse-cdn.com/v4/letter/s/da6949/32.png) [@stemido](https://forum.navigraph.com/u/stemido)\ **Post date:** [December 1, 2024, 9:50am UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693/7 "2024-12-01T09:50:17Z")
Same here, it´s loading and loading, no chance to get access. ---
**Author:** ![Hafi](https://avatars.discourse-cdn.com/v4/letter/h/bc79bd/32.png) [@Hafi](https://forum.navigraph.com/u/Hafi)\ **Post date:** [December 1, 2024, 7:01pm UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693/8 "2024-12-01T19:01:48Z")
Thank you, with using a VPN (Cyberghost) it loads very fast again. ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\ **Post date:** [December 8, 2024, 7:01pm UTC](https://forum.navigraph.com/t/simbrief-dispatch-website-needs-minutes-to-load/17693/9 "2024-12-08T19:01:55Z")
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