# New Charts version does not retain zoom **URL:** \ **Category:** Desktop\ **Created:** [November 13, 2022, 7:13pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991 "2022-11-13T19:13:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [November 13, 2022, 7:13pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/1 "2022-11-13T19:13:27Z")
Hi, the new charts version is excellent, thx. However, the old issue has crept back in regarding zoom:- if you set a zoom for a chart on your pinboard so that you can read it, if you exit that chart then return to that chart, it reverts to a default zoom, so you have to set the zoom again. May seem like a small issue, but when you are flicking a lot between charts, it is a huge pain and crucially causes delays when you are under high workload. I hope this can be resolved in the same way as the old version Best Charles ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [November 13, 2022, 8:29pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/2 "2022-11-13T20:29:06Z")
Hi Charles, Please see [Retained zoom - #2 by stephen](https://forum.navigraph.com/t/retained-zoom/9878/2). Cheers Ian ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [April 22, 2026, 7:14pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/3 "2026-04-22T19:14:58Z")
Hi Ian This issue seems to have crept back in, summary as follows: when you select a chart (“1st Chart”) and adjust it’s zoom, then go to another chart and then come back to 1st Chart, in the majority of cases it has not retained the zoom you originally set. It is frustrating because you cannot then rely on having your charts all ready in sequence at crucial times, you have to adjust the zoom again and again. It seems if you go to another chart and revert to 1st Chart and adjust zoom several times in sequence, eventually it does retain, but there doesn’t seem to be a sure method and it’s a bit hit and miss. Regards Charles ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [April 23, 2026, 5:11am UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/4 "2026-04-23T05:11:54Z")
Hi Charles, We are investigating. Cheers Ian ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [April 23, 2026, 3:26pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/5 "2026-04-23T15:26:09Z")
Thanks Ian, this will make a big difference to user experience ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [April 29, 2026, 2:14pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/6 "2026-04-29T14:14:30Z")
Hi Ian, in case it helps here is a video showing the issue: [https://www.dropbox.com/scl/fi/et4zpex1lqg27p4bnrxub/20260426\_182330.mp4?rlkey=o18eozu1gst3bpiy0vz4kuuqg&st=xu3pcvgr&dl=0](https://www.dropbox.com/scl/fi/et4zpex1lqg27p4bnrxub/20260426_182330.mp4?rlkey=o18eozu1gst3bpiy0vz4kuuqg&st=xu3pcvgr&dl=0) Regards Charles ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [May 9, 2026, 3:19pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/7 "2026-05-09T15:19:54Z")
Hi Ian, this issue is making the flight experience terrible…to retain a zoom, for example let’s take the Airport and Parking charts: 1/ You set the zoom in the Airport chart 2/ Go to the Parking chart and set the zoom there 3/ Revert to the Airport chart where the zoom has been lost and set the zoom again 4/ Go to the Parking chart where the zoom has been lost and set the zoom again 5/ Revert to the Airport chart where hopefully on this 3rd iteration the zoom has been retained 6/ Switch to Parking chart to check zoom has been retained …now finally I have charts ready for arrival, maybe I will get some time to fly the aircraft!! Is this set to be resolved on the next release? I hope it has got sufficient priority. Why does it need several iterations for the zoom to stick? Regards Charles ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [May 10, 2026, 2:20am UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/8 "2026-05-10T02:20:07Z")
Hi Charles, The fix has been determined and will be in the next Charts release. Thank you for your patience and understanding. Cheers ian ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [May 10, 2026, 1:45pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/9 "2026-05-10T13:45:09Z")
Thanks Ian that is wonderful news! ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [June 11, 2026, 2:57pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/10 "2026-06-11T14:57:31Z")
> The fix has been determined and will be in the next Charts release. Thank you for your patience and understanding. Hi Ian, is there a rough date for the next release? I tried looking under Releases but I could not find that info. Just to get an idea of when this may come through. I am currently on 8.43.1 Build db95b8a Regards Charles ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [July 6, 2026, 2:45pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/11 "2026-07-06T14:45:48Z")
Hi Ian, sorry to chase, you mentioned on May 9th that this would be resolved in the next Charts release and we are now 2 months later, is there any idea of time for this release please? As mentioned, it is an awful user experience, as you have to keep resetting the zoom when you view a chart, although it does seem to stick after several tries Many thanks Charles ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [July 6, 2026, 10:15pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/12 "2026-07-06T22:15:02Z")
Hi Bruce, We believe this is fixed in the latest version 8.44.0. We are working on getting this released on Windows. Do you have an iPad/Andoid device on which you can try the latest version 8.44.0? Cheers Ian ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [July 6, 2026, 10:36pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/13 "2026-07-06T22:36:04Z")
Many thanks Ian! I have just downloaded Navigraph charts 8.44.0 onto my cellphone’s Android and no it definitely isn’t working there. I opened the 1st pinned chart and changed its zoom, went to a 2nd pinned chart and changed its zoom, went back to the 1st chart and the zoom had gone, went to the 2nd chart and zoom was gone. But if you do this loop again a 2nd time, the zoom does seem to stick eventually…but that is a big loss of time when you are flying Sorry for the bad news Best Charles ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [July 7, 2026, 12:43am UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/14 "2026-07-07T00:43:55Z")
Hi Charles, I confirm the intermittent behaviour on iPad. Our developers will look into it again. Thank you for your patience and understanding. Cheers Ian ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [July 22, 2026, 2:25pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/15 "2026-07-22T14:25:25Z")
Thanks Ian, as soon as there is some news on this, pls let me know. It is a very frustrating issue, and it just takes up a good deal of unnecessary time, as any change you make to zoom on any chart, you have to keep resettting it as it is not retained. Only after a few repeats, does it seem to hold, clearly an awful user experience when you are trying to focus on flying. Thanks Charles ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [July 22, 2026, 10:17pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/16 "2026-07-22T22:17:41Z")
HI Charles, Our developers are looking at it right now. We shall continue working to resolve and will let you know when we have news. Cheers Ian ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [August 19, 2026, 7:45pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/17 "2026-08-19T19:45:44Z")
Hi Ian, Do we have any likely timescale to resolve this please? It will make a big difference, it is a horrible experience presently, having constantly to adjust zoom on all charts several times! Regards Charles ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [August 19, 2026, 11:15pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/18 "2026-08-19T23:15:46Z")
Hi Charles, It seems to be a tricky issue to resolve. We are investigating… Cheers Ian ---
**Author:** ![afransson](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/afransson/32/25180_2.png) [@afransson](https://forum.navigraph.com/u/afransson)\ **Post date:** [August 20, 2026, 12:59pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/19 "2026-08-20T12:59:57Z")
Hi Charles, We have found the cause to zoom/transformation issue you are experiencing. We have applied a fix that will be part of next release of Charts. Best Regards, Albin ---
**Author:** ![cbruce](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Post date:** [August 20, 2026, 1:37pm UTC](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991/20 "2026-08-20T13:37:37Z")
Hi Albin, that has made my day (my year!), thanks **so** much!! This will make a huge difference in user experience Charles [Next page](https://forum.navigraph.com/t/new-charts-version-does-not-retain-zoom/9991.md?page=2)