# Navigraph Simlink sign-in **URL:** \ **Category:** Simlink/Moving Map\ **Created:** [June 2, 2022, 11:35am UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157 "2022-06-02T11:35:47Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![laudey1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/laudey1/32/4032_2.png) [@laudey1](https://forum.navigraph.com/u/laudey1)\ **Post date:** [August 13, 2023, 5:40pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/21 "2023-08-13T17:40:52Z")
Same Problem for me since 2 days. “You have been signed out”. I have try all the above stuff, verified the Appdata propertues, tried to uninstalled completely Navigraph Charts, Simlink ans Navigraph HUB. I have also checked that the program is accepted in the firewall. All reinstalled. After launching Charts, and the sim, it has worked for 20seconds before “You ve been signed out”. It has worked for 5 years, ans brutally stopped working !!! You have changed the directories in which you installed it before. It was in Program Files, now it’s in Appdata/Roaming. There is Navigraph stuff everywhere in my disk just like a pollution … What did you changed recently ? ---
**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\ **Post date:** [August 15, 2023, 7:20am UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/22 "2023-08-15T07:20:42Z")
Hi, Please check [this](https://forum.navigraph.com/t/unable-to-sign-into-simlink/6837/16). After cleanup please reinstall the Simlink Plugins. TR, Vishal Ahir **Navigraph** ---
**Author:** ![laudey1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/laudey1/32/4032_2.png) [@laudey1](https://forum.navigraph.com/u/laudey1)\ **Post date:** [August 15, 2023, 6:12pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/23 "2023-08-15T18:12:58Z")
Hi Vishal, Thank you for helping. I tried that yesterday without any success, even after a restart. And today, everything works again without any other thing. I DO NOT UNDERSTAND …. Best Regards, Philippe ![~WRD0000.jpg](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/5/52d5f1c08649212fe6768d2cacdcf8df711810d9.jpeg) ---
**Author:** ![JuanKapilot57](https://avatars.discourse-cdn.com/v4/letter/j/f1d935/32.png) [@JuanKapilot57](https://forum.navigraph.com/u/JuanKapilot57)\ **Post date:** [August 26, 2023, 5:31pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/24 "2023-08-26T17:31:58Z")
I tried all the possibles solutions but Simlink NOT works. Login, Logout, Loging, Logout … What can I do now? ---
**Author:** ![gcookscotland](https://avatars.discourse-cdn.com/v4/letter/g/a88e57/32.png) [@gcookscotland](https://forum.navigraph.com/u/gcookscotland)\ **Post date:** [August 31, 2023, 8:54pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/25 "2023-08-31T20:54:18Z")
Im also having the same issue, simlink wont sign in ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [August 31, 2023, 9:39pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/26 "2023-08-31T21:39:29Z")
Hi Team, Lets start with: Using ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/0/03158129d99d17856c167c08dae18b9d26334d69.png), please upload latest c:\Users\username\AppData\Roaming\Navigraph\Simlink\logs\simlink\_xxxx.dlog. Cheers Ian ---
**Author:** ![gcookscotland](https://avatars.discourse-cdn.com/v4/letter/g/a88e57/32.png) [@gcookscotland](https://forum.navigraph.com/u/gcookscotland)\ **Post date:** [September 2, 2023, 2:10pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/27 "2023-09-02T14:10:30Z")
[simlink\_2023-08-31.dlog](https://forum.navigraph.com/uploads/short-url/v2Ihy6f47YIibYbxPm4pWL2stIu.dlog) (40.3 KB) [simlink\_2023-09-01.dlog](https://forum.navigraph.com/uploads/short-url/nFzJzx3iM9TVDgZg0yevOYP2qV6.dlog) (1.4 MB) [simlink\_2023-09-02.dlog](https://forum.navigraph.com/uploads/short-url/oqTZcPkjaJNbsQ5ztFbnM76QrFD.dlog) (40.6 KB) ---
**Author:** ![gcookscotland](https://avatars.discourse-cdn.com/v4/letter/g/a88e57/32.png) [@gcookscotland](https://forum.navigraph.com/u/gcookscotland)\ **Post date:** [September 2, 2023, 2:19pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/28 "2023-09-02T14:19:04Z")
I’ve tried uninstalling all the navigraph programs and reinstalling, I’ve tried uninstalling them and deleting every navigraph folder I can find and reinstalling, I’ve tried running simlink in admin mode, I can usually get it to work eventually but it always signs me back out before I can finish a flight, and never wants to sign back in again, I hit sign in, it brings up the browser where I sign in with my email and password and the sign in will flash up try again and am back to the sign in option again ---
**Author:** ![CoolGunS](https://avatars.discourse-cdn.com/v4/letter/c/5fc32e/32.png) [@CoolGunS](https://forum.navigraph.com/u/CoolGunS)\ **Post date:** [December 1, 2023, 9:46am UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/29 "2023-12-01T09:46:50Z")
Was this ever resolved as it appears that Navigraph support just left you hanging ---
**Author:** ![eugen1979](https://avatars.discourse-cdn.com/v4/letter/e/8e7dd6/32.png) [@eugen1979](https://forum.navigraph.com/u/eugen1979)\ **Post date:** [February 4, 2024, 9:10am UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/30 "2024-02-04T09:10:12Z")
I have the same problem and no solution ---
**Author:** ![Gualdemar](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Gualdemar](https://forum.navigraph.com/u/Gualdemar)\ **Post date:** [March 13, 2024, 2:20pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/31 "2024-03-13T14:20:12Z")
Hi, I’m having the same issue now. BUT I cannot see HOW John solved the problem. Any help? I tried the vishalahir solution to not avail // and the non virus option also. Thank you… ---
**Author:** ![donmaverick](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@donmaverick](https://forum.navigraph.com/u/donmaverick)\ **Post date:** [July 24, 2024, 6:59pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/33 "2024-07-24T18:59:08Z")
> [@vishalahir](#): > > Open the Simlink configuration folder `Navigraph` from the `APPDATA` folder. Negative. Still endless “turning the user authentification” ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [August 31, 2024, 10:30pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/34 "2024-08-31T22:30:49Z")
Split this topic on August 31, 2024, 10:30pm UTC A post was split to a new topic: [Simlink Sign in](https://forum.navigraph.com/t/simlink-sign-in/16803) ---
**Author:** ![canadagoose](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@canadagoose](https://forum.navigraph.com/u/canadagoose)\ **Post date:** [February 19, 2025, 1:41am UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/35 "2025-02-19T01:41:33Z")
I get the sign-in message on computer start-up, for a bout a week now. I can sign-in and it works for that session until I re-start my computer. ---
**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\ **Post date:** [February 19, 2025, 8:54am UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/36 "2025-02-19T08:54:59Z")
Hi, Please ensure that your system’s date, time, and timezone settings are set to auto-sync with the internet. If you continue to experience issues, kindly send us your Simlink logs, which can be found in the following folder: %APPDATA%/Navigraph/Simlink/logs. Let us know if you still encounter any problems. Thank you! **Best Regards,** **Vishal Ahir** **Navigraph** ---
**Author:** ![Pestridge77](https://avatars.discourse-cdn.com/v4/letter/p/b782af/32.png) [@Pestridge77](https://forum.navigraph.com/u/Pestridge77)\ **Post date:** [October 28, 2025, 12:34pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/37 "2025-10-28T12:34:52Z")
im having this issue now and tried everything that has been mentioned and nothing has worked ---
**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\ **Post date:** [October 30, 2025, 2:24am UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/38 "2025-10-30T02:24:22Z")
Hello @Pestridge77, This post is quite old, so to better assist you, could you please provide more details about the issue you’re experiencing and the steps you have taken to resolve it? If you are facing a sign-in issue, please send us the Simlink logs. You can find them in the following folder: `%APPDATA%/Navigraph/Simlink/logs`. Thank you! **Best Regards,** **Vishal Ahir** **Navigraph** ---
**Author:** ![Pestridge77](https://avatars.discourse-cdn.com/v4/letter/p/b782af/32.png) [@Pestridge77](https://forum.navigraph.com/u/Pestridge77)\ **Post date:** [October 30, 2025, 7:58am UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/39 "2025-10-30T07:58:23Z")
So in my case, it was my IP provider that had placed restriction on my internet. Bill is due and because it went past like one day, I had some restriction placed on my account, I asked them to unblock it and it worked again. No probs now. ---
**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\ **Post date:** [October 30, 2025, 1:09pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/40 "2025-10-30T13:09:47Z")
Hi @Pestridge77, Thank you for your update. We are glad to hear that your issue is now fixed. If you have any more problems with Navigraph products, please contact us. Thank you! **Best Regards,** **Vishal Ahir** **Navigraph** ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\ **Post date:** [November 1, 2025, 1:10pm UTC](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157/41 "2025-11-01T13:10:20Z")
Closed on November 1, 2025, 1:10pm UTC This topic was automatically closed 2 days after the last reply. New replies are no longer allowed. [Previous page](https://forum.navigraph.com/t/navigraph-simlink-sign-in/8157.md?page=1)