# Navigraph Simlink has stopped working **URL:** \ **Category:** Simlink/Moving Map\ **Created:** [February 27, 2022, 1:13pm UTC](https://forum.navigraph.com/t/navigraph-simlink-has-stopped-working/7534 "2022-02-27T13:13:42Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![zodarion](https://avatars.discourse-cdn.com/v4/letter/z/0ea827/32.png) [@zodarion](https://forum.navigraph.com/u/zodarion)\ **Post date:** [February 27, 2022, 1:13pm UTC](https://forum.navigraph.com/t/navigraph-simlink-has-stopped-working/7534/1 "2022-02-27T13:13:42Z")
For some reason Navigraph Simlink has stopped working. I have the notice: “Could not connect to simulator!” ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [February 27, 2022, 8:35pm UTC](https://forum.navigraph.com/t/navigraph-simlink-has-stopped-working/7534/2 "2022-02-27T20:35:15Z")
Hi …, Welcome. Are you talking MSFS or other FS? I shall assume X-Plane 11 Lets start from scratch with latest Simlink . Please disable any Antivirus and Firewall. In _Simlink Plugin Settings_ uninstall Simlink plugin from FS , then completely uninstall Simlink and Charts using Windows Programs and Features **exactly as under**. ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/8/8db66d94714e90a9381e439ef1c9dbaa36e71ae0.png) If they exist delete directories c:\Users\username\AppData\Roaming\Navigraph and c:\Program Files\Navigraph Then download and install latest [Simlink](https://navigraph.com/account/downloads/simlink) and [Charts Desktop](https://navigraph.com/account/downloads/charts) using the default prompted locations. You should be advised of Simlink being installed into FS(s). In Charts Desktop top right, click on Wings icon to Toggle Map Moving Map. If you are still experiencing problems please post screenshots of Simlink Status and Simlink Plugin Settings pages using [Guide to posting Screenshots](https://forum.navigraph.com/t/posting-guide-uploading-screenshots-or-images/116/2). Also please post latest dlog from c:\Users\username\AppData\Roaming\Navigraph\Simlink\logs ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/0/0ed0663b899b804bf3bf44ae6120c19a7ef2e5d3.png) ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/5/5368a4c626c374d366617c4ea81ec5108dda50e4.png) Please let us know how you get on. Cheers Ian ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [March 1, 2022, 6:12am UTC](https://forum.navigraph.com/t/navigraph-simlink-has-stopped-working/7534/3 "2022-03-01T06:12:26Z")
Split this topic on March 1, 2022, 6:12am UTC 2 posts were merged into an existing topic: [Charts In-Game Panel](https://forum.navigraph.com/t/charts-in-game-panel/7543/2) ---
**Author:** ![zodarion](https://avatars.discourse-cdn.com/v4/letter/z/0ea827/32.png) [@zodarion](https://forum.navigraph.com/u/zodarion)\ **Post date:** [February 28, 2022, 12:46pm UTC](https://forum.navigraph.com/t/navigraph-simlink-has-stopped-working/7534/5 "2022-02-28T12:46:24Z")
![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/7/7c5d500fb5247146d10e8d9ec55c2c0650a53613.png) ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/5/5165752112223d5be01caded7d4cf45c8fd0ec9a.png) ![Captura de pantalla (26)](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/3/39fa01b3635f803d0c69de49f99b7a18e6f8ef77.jpeg) Best regards. Unfortunately, after following your directions, it still does not work, and the position of the aircraft is not recorded on the map. Thank you for your help. Sure enough, my simulator is X Plane 11.