# Navigraph non operativo **URL:** \ **Category:** General\ **Created:** [March 24, 2023, 11:06am UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604 "2023-03-24T11:06:09Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![andrea3](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@andrea3](https://forum.navigraph.com/u/andrea3)\ **Post date:** [March 24, 2023, 11:06am UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604/1 "2023-03-24T11:06:09Z")
Digitando il tasto che trasferisce il piano d i volo da simbrief a navigraph, le carte si aprono con il piano di volo visibile e subito dopo appare un banner che informa di qualcosa non funziona e Invita ad andare sul forum. Non riesco, sul forum, a trovare la soluzione. Aiutatemi a risolvere il problema. ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [March 24, 2023, 11:46am UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604/2 "2023-03-24T11:46:13Z")
Hi…, Please post in English. Please post screenshots showing the issue using [Guide to posting Screenshots](https://forum.navigraph.com/t/posting-guide-uploading-screenshots-or-images/116/2) Cheers Ian ---
**Author:** ![andrea3](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@andrea3](https://forum.navigraph.com/u/andrea3)\ **Post date:** [March 25, 2023, 11:59am UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604/4 "2023-03-25T11:59:55Z")
Typing the key that transfers the flight plan from simbrief to navigraph, the cards open with the flight plan visible and immediately afterwards a banner appears informing of something not working and Invite to go to the forum. I can’t find the solution on the forum. Please help me solve the problem ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [March 27, 2023, 6:46am UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604/5 "2023-03-27T06:46:47Z")
Hi…, In Charts Settings, please check you have the latest Charts version 8.24.0 ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/f/f962c6379613a1f97d884ccb44877f61342e367c.png). Please post screenshot showing the error message using [Guide to posting Screenshots](https://forum.navigraph.com/t/posting-guide-uploading-screenshots-or-images/116/2) Cheers Ian ---
**Author:** ![andrea3](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@andrea3](https://forum.navigraph.com/u/andrea3)\ **Post date:** [March 29, 2023, 7:53am UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604/7 "2023-03-29T07:53:44Z")
Uploading: inop.jpg… Sorry \*\*[quote=“andrea3, post:6, topic:11604, full:true”] Typing the key that transfers the flight plan from simbrief to navigraph, the cards open with the flight plan visible and immediately afterwards a banner appears informing of something not working and Invite to go to the forum. I can’t find the solution on the forum. Please help me solve the problem windods 11 pro navigraph 8.24.0 [/quote] \*\* ![inop](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/8/81a1c112aecbedc058602318b7791eded87357c4.jpeg) ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [April 21, 2023, 3:37am UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604/9 "2023-04-21T03:37:30Z")
3 posts were split to a new topic: [Charts INOP Message](https://forum.navigraph.com/t/charts-inop-message/11891) ---
**Author:** ![andrea3](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@andrea3](https://forum.navigraph.com/u/andrea3)\ **Post date:** [April 20, 2023, 8:31pm UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604/12 "2023-04-20T20:31:16Z")
> [@andrea3](#): > > Digitando il tasto che trasferisce il piano di volo da simbrief a navigraph, si aprono le schede con visibile il piano di volo e subito dopo compare un banner che informa di qualcosa che non funziona e invita ad andare sul forum. Non riesco a trovare la soluzione sul forum. Per favore aiutami a risolvere il problema windods 11 pro navigraph 8.24.0 By typing the key that transfers the flight plan from simbrief to navigraph, the tabs are opened with the flight plan visible and immediately afterwards a banner appears informing of something not working and inviting you to go to the forum. I can’t find the solution on the forum. Please help me to fix windows 11 pro navigraph 8.24.0 ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [April 21, 2023, 4:36am UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604/13 "2023-04-21T04:36:53Z")
Hi…, Please update to latest Version 8.25.1. Does the problem still exist ? Do you receive a black map? As a work around you should be able to use the browser based version at [https://charts.navigraph.com](https://charts.navigraph.com). It has the same functionality. Cheers Ian ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [April 21, 2023, 10:56am UTC](https://forum.navigraph.com/t/navigraph-non-operativo/11604/14 "2023-04-21T10:56:31Z")
Hi…, We have enabled some extra logging on your account . Please ensure you have Version 8.25.1 and try again. Cheers Ian