# Navigraph Moving Maps Stopped Working **URL:** \ **Category:** Simlink/Moving Map\ **Created:** [May 9, 2021, 8:43pm UTC](https://forum.navigraph.com/t/navigraph-moving-maps-stopped-working/5057 "2021-05-09T20:43:47Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Zentiger](https://avatars.discourse-cdn.com/v4/letter/z/9dc877/32.png) [@Zentiger](https://forum.navigraph.com/u/Zentiger)\ **Post date:** [May 9, 2021, 8:43pm UTC](https://forum.navigraph.com/t/navigraph-moving-maps-stopped-working/5057/1 "2021-05-09T20:43:47Z")
I have not had any issues- but now cannot see my aircraft on the Moving Maps. I get a message that the Flight Sim is not recognized. Appreciate any advice to get this fixed. Thanks! ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [May 9, 2021, 9:05pm UTC](https://forum.navigraph.com/t/navigraph-moving-maps-stopped-working/5057/2 "2021-05-09T21:05:41Z")
Hi…, Welcome. I suggest a fresh start using **exact procedure below** : Please: - Disable any Antivirus and firewall. Uninstall AV if needed. - Use Task Manager to End Task any running Navigraph Simlink tasks. - Use only Windows Programs and Features to uninstall Simlink and Charts: ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/c/cf5a0a5b707969d9ca0b36eaa5e903813457a2fa.png) - If they exist, delete folders: c:\Users\username\AppData\Roaming\Navigraph\Simlink c:\Program Files\Navigraph\Simlink c:\Users\username\AppData\Roaming\Navigraph\Charts c:\Users\username\AppData\Local\Programs\Navigraph Charts - Download and install latest [Charts](https://navigraph.com/account/downloads/charts). - Download and install latest [Simlink](https://navigraph.com/account/downloads/simlink). Please let us know how you get on. Cheers Ian