# Navigraph keeps logging me out

**URL:** <https://forum.navigraph.com/t/navigraph-keeps-logging-me-out/17916>\
**Category:** Simlink/Moving Map\
**Created:** [December 5, 2024, 8:16pm UTC](https://forum.navigraph.com/t/navigraph-keeps-logging-me-out/17916 "2024-12-05T20:16:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![alant12s](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@alant12s](https://forum.navigraph.com/u/alant12s)\
**Post date:** [December 5, 2024, 8:16pm UTC](https://forum.navigraph.com/t/navigraph-keeps-logging-me-out/17916/1 "2024-12-05T20:16:52Z")

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Since the upgrade I no longer can use navigraph. Sim link doesn’t work. Every time I click on sim link it already says it is active. Before the upgrade everything work perfectly. When loggin in it keeps login me out Please advise, thank you Alan

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [December 6, 2024, 4:28am UTC](https://forum.navigraph.com/t/navigraph-keeps-logging-me-out/17916/2 "2024-12-06T04:28:54Z")

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Hi…,

Welcome.

Suggest you try a complete reinstall :

- See [FAQ - Simlink Install and Systray](https://forum.navigraph.com/t/faq-simlink-install-and-systray/58)

- Please use specifically _Windows Programs and Features_ to uninstall Simlink:

- 

- If they exist delete directories  
c:\Users\username\AppData\Roaming\Navigraph\Simlink and  
c:\Program Files\Navigraph\Simlink.

- Then download and install latest [Simlink](https://navigraph.com/account/downloads/simlink).

If still an issue, please advise Operating system, Flight Sim and aircraft, and the steps you have taken to implement Moving Map.

Cheers  
Ian
