Navigraph Hub "loading packages issue"

Navigraph Hub
1

Navigraph Hub after launching

displays screen “Loading Packages”

Reinstall doesn’t work. MSFS 2024

installed only. Attached main.log

main.log (615 Bytes)

2

Hi…,

Welcome.

What has changed on your system since it was working e.g. Windows update, AV update etc ?

Please,

  • Confirm whether you are on Windows 11, or macOS
  • Check that your Windows time is synced to local time.
  • Disable any antivirus, firewall, VPN’s.
  • Reboot your router and PC.
  • Your main.log doesn’t show Hub attempts. From %APPDATA%\navigraph-hub\logs\, please provide main.log created when you have the “Loading Packages” issue. You could upload a zip of the logs folder.
  • Uninstall Hub
  • Delete %APPDATA%\navigraph-hub and %LOCALAPPDATA%\Programs\Navigraph Hub if it exists.
  • Restart machine.
  • Download and reinstall Navigraph Hub

Cheers

Ian

3

Thanks for your answer. Win11 Home. Time sync several times. All antis disabled. I did

main.zip (868 Bytes)

several times all the rest. All worked perfect for more than 3 years in the same configuration.

4

You may close the topic. It was MSFS 2024 issue. After MSFS reinstall all works perfec.

5

Thank you for the update. Glad it is resolved.

Happy flying.

Ian