# Navigraph does not open on Tablet

**URL:** <https://forum.navigraph.com/t/navigraph-does-not-open-on-tablet/8838>\
**Category:** Desktop\
**Created:** [August 14, 2022, 6:35am UTC](https://forum.navigraph.com/t/navigraph-does-not-open-on-tablet/8838 "2022-08-14T06:35:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Yamba01](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/yamba01/32/9189_2.png) [@Yamba01](https://forum.navigraph.com/u/Yamba01)\
**Post date:** [August 14, 2022, 6:35am UTC](https://forum.navigraph.com/t/navigraph-does-not-open-on-tablet/8838/1 "2022-08-14T06:35:30Z")

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I use in conjunction of my simulator (s) a Surface Pro Tablet . I wish to load Navigraph Charts on it, but I received an error message “Unable to start correctly ( 0x00007b).”  
I successfully loaded Navigraph on my Desktop dedicated Sim computer for P3D v4 and also for MSFS 2020.  
I understand from the Forum that I must not use SimLink on my tablet. Also since Surface Pro is a Microsoft Window computer, I downloaded the Window Navigraph App instead of the Android.  
Any help will be appreciated  
Charles

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [August 14, 2022, 8:26am UTC](https://forum.navigraph.com/t/navigraph-does-not-open-on-tablet/8838/2 "2022-08-14T08:26:12Z")

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Hi…,

Welcome.

This is likely a Windows System issue on your tablet.

Please install both Visual C++ Redistributables as per  
[FAQ - FMS Error “api-ms-win-ctr-runtime-l1-1-0.dll” or “(0xc000007b)”](https://forum.navigraph.com/t/faq-fms-error-api-ms-win-ctr-runtime-l1-1-0-dll-or-0xc000007b/131)

Please let us know how you get on.

Cheers  
Ian

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<div class="post-metadata">

**Author:** ![Yamba01](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/yamba01/32/9189_2.png) [@Yamba01](https://forum.navigraph.com/u/Yamba01)\
**Post date:** [August 15, 2022, 11:00pm UTC](https://forum.navigraph.com/t/navigraph-does-not-open-on-tablet/8838/3 "2022-08-15T23:00:06Z")

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Thanks Ian for your help. I followed step by step your advice to no avail. However I found if I just use the “Cloud” that works.  
Charles

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<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [August 15, 2022, 11:15pm UTC](https://forum.navigraph.com/t/navigraph-does-not-open-on-tablet/8838/4 "2022-08-15T23:15:35Z")

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Hi Charles,

You are welcome. Glad you have a solution. We are beta testing a cross platform new version of Charts. When released you should try this on your tablet. It has many goodies.

Cheers  
Ian