# Navigraph discount FSA INACTIVE not Active after paying with local bank JAGO visa

**URL:** <https://forum.navigraph.com/t/navigraph-discount-fsa-inactive-not-active-after-paying-with-local-bank-jago-visa/21476>\
**Category:** Site Feedback\
**Created:** [November 23, 2025, 12:23pm UTC](https://forum.navigraph.com/t/navigraph-discount-fsa-inactive-not-active-after-paying-with-local-bank-jago-visa/21476 "2025-11-23T12:23:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![LowPassenger880](https://avatars.discourse-cdn.com/v4/letter/l/f0a364/32.png) [@LowPassenger880](https://forum.navigraph.com/u/LowPassenger880)\
**Post date:** [November 23, 2025, 12:23pm UTC](https://forum.navigraph.com/t/navigraph-discount-fsa-inactive-not-active-after-paying-with-local-bank-jago-visa/21476/1 "2025-11-23T12:23:05Z")

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![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/3/2/32fd254c92cd1860e26c0d3fd2e6ccd5b300c6eb.png)

I can’t redeem the Navigraph discount FSA INACTIVE, payment error with visa , why is that?

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [November 24, 2025, 12:12am UTC](https://forum.navigraph.com/t/navigraph-discount-fsa-inactive-not-active-after-paying-with-local-bank-jago-visa/21476/2 "2025-11-24T00:12:15Z")

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Hi…,

Welcome.

Your payment attempts have failed. Please contact your bank for details.

Cheers

Ian