# Navigraph Charts does not receive MSFS2020 data -\> simulator no started

**URL:** <https://forum.navigraph.com/t/navigraph-charts-does-not-receive-msfs2020-data-simulator-no-started/13761>\
**Category:** Simlink/Moving Map\
**Created:** [October 29, 2023, 8:27pm UTC](https://forum.navigraph.com/t/navigraph-charts-does-not-receive-msfs2020-data-simulator-no-started/13761 "2023-10-29T20:27:08Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [October 31, 2023, 12:07am UTC](https://forum.navigraph.com/t/navigraph-charts-does-not-receive-msfs2020-data-simulator-no-started/13761/7 "2023-10-31T00:07:04Z")

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Hi Firefly6,

Lets do a reset.

- See [FAQ - Simlink Install and Systray](https://forum.navigraph.com/t/faq-simlink-install-and-systray/58)

- In Navigraph Simlink Plugin Settings, for your FS entry press Uninstall Simlink.

- Please use specifically _Windows Programs and Features_ to uninstall Simlink:

- 

- If they exist, delete directories:  
c:\Users\username\AppData\Roaming\Navigraph\Simlink and  
c:\Program Files\Navigraph\Simlink.

- Then download and install latest [Simlink](https://navigraph.com/account/downloads/simlink).

Please let us know how you get on.

Cheers  
Ian

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