My Navigraph will not log in on MSFS from the tab section

When i log into MSFS i can use my charts via the tablet and can log in on web browser. However when attempting to log in from the tabs at the top of msfs for navigraph it states the email or password is incorrect even though these are the same details i use for logging in via the web browser.

Please help.

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2 posts were merged into an existing topic: Identity API not working