# Missing gates on moving map **URL:** \ **Category:** General\ **Created:** [June 5, 2023, 7:56pm UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400 "2023-06-05T19:56:26Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![PAWE57](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@PAWE57](https://forum.navigraph.com/u/PAWE57)\ **Post date:** [June 5, 2023, 7:56pm UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/1 "2023-06-05T19:56:26Z")
last month I created a topic on missing informations in airports on the moving map ; I thought most of the problems had beed corrected today during a flight from EDDH and ENBR I noticed that a lot of parking gates are missing at these 2 airports see screenshots hope you can correct these problems very difficult to follow ATC parking instructions when you do not see the gates numbers ! thanks ![Navigraph missing gates 1](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/6/6a5865233d758a1537d97df9a476348970f849b8.jpeg) ![Navigraph missing gates 2](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/6/660ed11979250193af0eed8330d68b1a50fac645.jpeg) ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [June 5, 2023, 9:40pm UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/2 "2023-06-05T21:40:29Z")
Hello Patrick! Thank you for the report, keep 'em coming! We will investigate ASAP. Kind Regards, Malte ---
**Author:** ![Gabzter](https://avatars.discourse-cdn.com/v4/letter/g/278dde/32.png) [@Gabzter](https://forum.navigraph.com/u/Gabzter)\ **Post date:** [June 6, 2023, 6:43am UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/3 "2023-06-06T06:43:58Z")
ENGM ENBR Are missing gates. ---
**Author:** ![PAWE57](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@PAWE57](https://forum.navigraph.com/u/PAWE57)\ **Post date:** [June 6, 2023, 7:58am UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/4 "2023-06-06T07:58:03Z")
same situation today a lot of missing gates at many airports I do not understand, I raised the problem one month ago ! ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [June 7, 2023, 8:09am UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/5 "2023-06-07T08:09:58Z")
We have been able to start the investigation of this, and we believe that we have found a solution. I will let you know when we have more information. Kind Regards, Malte ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [June 8, 2023, 12:52pm UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/6 "2023-06-08T12:52:58Z")
We confirm that we have fixed the issue, and will be releasing it ASAP! Here are a few examples. Let me know if something looks odd still! ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/e/e7393208dd1e790dc1c258858afc22d029233fd4.png) ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/2/2fd01304e29fcd6d413bf31b73951cbbcebb3362.png) ---
**Author:** ![PAWE57](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@PAWE57](https://forum.navigraph.com/u/PAWE57)\ **Post date:** [June 8, 2023, 8:13pm UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/7 "2023-06-08T20:13:04Z")
Did you make the release because on [charts.navigraph.com](http://charts.navigraph.com) I do not see corrections , most of gates still missing. ---
**Author:** ![stephen](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/stephen/32/10435_2.png) [@stephen](https://forum.navigraph.com/u/stephen)\ **Post date:** [June 9, 2023, 8:18am UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/8 "2023-06-09T08:18:10Z")
Hi, Please check it again now, the deploy happened shortly after your posting. Regards, Stephen ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [June 9, 2023, 8:48am UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/9 "2023-06-09T08:48:46Z")
No, sorry I might have been a bit unclear! The images are internal and the changes were not yet released. They are released now, however! ---
**Author:** ![PAWE57](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@PAWE57](https://forum.navigraph.com/u/PAWE57)\ **Post date:** [June 12, 2023, 1:14pm UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/10 "2023-06-12T13:14:40Z")
yes thanks, checked on desktop app without offense, may I ask why this problem occurred 2 times in one month (see my other post in may ) ? ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [June 12, 2023, 6:52pm UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/11 "2023-06-12T18:52:29Z")
The raw gate data comes in several formats. The first time, there was an issue during our release process that caused gates to not be included at all. The last time, only _certain types of gates_ were included. We have since added even more validation to our process, and we have also included more types of gates! As a result, we should be better off now and the next release should work out as expected. Kind Regards, Malte ---
**Author:** ![PAWE57](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@PAWE57](https://forum.navigraph.com/u/PAWE57)\ **Post date:** [June 12, 2023, 7:42pm UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/12 "2023-06-12T19:42:21Z")
Thanks for your answers ---
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [June 12, 2023, 7:46pm UTC](https://forum.navigraph.com/t/missing-gates-on-moving-map/12400/13 "2023-06-12T19:46:21Z")