# Map Refuses to Load **URL:** \ **Category:** Navigraph Hub\ **Created:** [September 25, 2023, 6:54pm UTC](https://forum.navigraph.com/t/map-refuses-to-load/13400 "2023-09-25T18:54:02Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![RebelAirways](https://avatars.discourse-cdn.com/v4/letter/r/c67d28/32.png) [@RebelAirways](https://forum.navigraph.com/u/RebelAirways)\ **Post date:** [September 25, 2023, 6:54pm UTC](https://forum.navigraph.com/t/map-refuses-to-load/13400/1 "2023-09-25T18:54:02Z")
When I hit the in-game TAB key the ‘HUD’ display comes up and I select Navigraph. Up until a couple of weeks ago, everything worked perfectly normal, with the map loaded and a little pop-up window which detected a new flight plan and asked to load it. Now, I don’t get it. I get the ‘log-in screen’ and have to come out of FS2020 to log-in and then, wants to send a verification code to my e-mail, etc. Literally jumping through hoops. And of course, when I do this, the map still doesn’t load. Something, somewhere, has gone wrong. As it stands, I’m now back to using the default map in FS2020 and NO CHARTS. ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [September 25, 2023, 9:35pm UTC](https://forum.navigraph.com/t/map-refuses-to-load/13400/2 "2023-09-25T21:35:09Z")
Hi…, In Navigraph Hub, try _Remove_ then _Install_ of Navigraph Chart-In Game Panel 8.3 Cheers Ian ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\ **Post date:** [October 2, 2023, 9:35pm UTC](https://forum.navigraph.com/t/map-refuses-to-load/13400/3 "2023-10-02T21:35:18Z")
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