# Login Issues

**URL:** <https://forum.navigraph.com/t/login-issues/6582>\
**Category:** General\
**Created:** [November 6, 2021, 9:48pm UTC](https://forum.navigraph.com/t/login-issues/6582 "2021-11-06T21:48:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Rhino2604](https://avatars.discourse-cdn.com/v4/letter/r/e56c9b/32.png) [@Rhino2604](https://forum.navigraph.com/u/Rhino2604)\
**Post date:** [November 6, 2021, 9:48pm UTC](https://forum.navigraph.com/t/login-issues/6582/1 "2021-11-06T21:48:40Z")

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It shows I have an active status but when I login it takes me to the Subscripting page.

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [November 6, 2021, 10:08pm UTC](https://forum.navigraph.com/t/login-issues/6582/2 "2021-11-06T22:08:26Z")

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Hi…,

Welcome.

You have two accounts in your name. Make sure you are logging in with the account which has your subscription.

Cheers  
Ian

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**Author:** ![Rhino2604](https://avatars.discourse-cdn.com/v4/letter/r/e56c9b/32.png) [@Rhino2604](https://forum.navigraph.com/u/Rhino2604)\
**Post date:** [November 6, 2021, 10:18pm UTC](https://forum.navigraph.com/t/login-issues/6582/3 "2021-11-06T22:18:51Z")

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How is that possible?

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**Author:** ![Rhino2604](https://avatars.discourse-cdn.com/v4/letter/r/e56c9b/32.png) [@Rhino2604](https://forum.navigraph.com/u/Rhino2604)\
**Post date:** [November 6, 2021, 10:25pm UTC](https://forum.navigraph.com/t/login-issues/6582/4 "2021-11-06T22:25:38Z")

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It wont let me login to access the maps. It takes me back to the subscription page.

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<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [November 6, 2021, 10:35pm UTC](https://forum.navigraph.com/t/login-issues/6582/5 "2021-11-06T22:35:23Z")

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Please see Private Message.

Ian