# Live aircraft status doesnt work in MSFS2020

**URL:** <https://forum.navigraph.com/t/live-aircraft-status-doesnt-work-in-msfs2020/5464>\
**Category:** Simlink/Moving Map\
**Created:** [July 2, 2021, 1:01pm UTC](https://forum.navigraph.com/t/live-aircraft-status-doesnt-work-in-msfs2020/5464 "2021-07-02T13:01:16Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [July 6, 2021, 2:50pm UTC](https://forum.navigraph.com/t/live-aircraft-status-doesnt-work-in-msfs2020/5464/4 "2021-07-06T14:50:22Z")

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Hello again!

Please have a look at this answer from another developer:

> [@No longer connecting with MSFS](https://forum.navigraph.com/t/no-longer-connecting-with-msfs/5257/11):
>
> Hi, Thank you for posting the log file for Simlink, from your posted details, it looks like there is some system configuration issue. Can you please follow the below troubleshoot point to check system configuration, Close Simlink and other running simulators. Click on the Windows “Start” button and open Settings. Now in Windows Settings go to System-\>About In System About please click on the “Advanced system settings” link on which right side of the settings windows. After click on…

If that does not work, please attach the latest Simlink log in your next post. To do this, follow these steps:

1. Press ⊞ + R to open Windows Run
2. Paste the following string and press OK: `%appdata%\Navigraph\Simlink\logs\`
3. From the explorer window that opens, select the file with the latest timestamp and upload it here

Kind Regards,  
Malte

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