# Lates Charts updater doesn't work

**URL:** <https://forum.navigraph.com/t/lates-charts-updater-doesnt-work/14569>\
**Category:** General\
**Created:** [January 22, 2024, 3:47pm UTC](https://forum.navigraph.com/t/lates-charts-updater-doesnt-work/14569 "2024-01-22T15:47:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![shaines](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/shaines/32/460_2.png) [@shaines](https://forum.navigraph.com/u/shaines)\
**Post date:** [January 22, 2024, 3:47pm UTC](https://forum.navigraph.com/t/lates-charts-updater-doesnt-work/14569/1 "2024-01-22T15:47:11Z")

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I just received a notification to update my Navigraph Charts app. I clicked the Update button and nothing happened. I then quit and reopened the app and the same message popped up. I will try doing a fresh download to see if that fixes the problem.

Steve Haines  
[steve@hainesdesign.com](mailto:steve@hainesdesign.com)

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [January 22, 2024, 3:53pm UTC](https://forum.navigraph.com/t/lates-charts-updater-doesnt-work/14569/2 "2024-01-22T15:53:54Z")

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Hello! Thanks for posting.

We are so far not able to reproduce this issue. When you get that message, you should be able to just close the app and _not immediately reopen it_ - it should try to update itself in the background.

Let me know if the issue persists!

Kind Regards,  
Malte

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [January 24, 2024, 11:58am UTC](https://forum.navigraph.com/t/lates-charts-updater-doesnt-work/14569/3 "2024-01-24T11:58:58Z")

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Hello again!

Reinstalling the app should fix the issue as well, if a bit more inconvenient. Are you up and running again?

Kind Regards,  
Malte

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**Author:** ![shaines](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/shaines/32/460_2.png) [@shaines](https://forum.navigraph.com/u/shaines)\
**Post date:** [January 24, 2024, 2:26pm UTC](https://forum.navigraph.com/t/lates-charts-updater-doesnt-work/14569/4 "2024-01-24T14:26:13Z")

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Yes, that was the first thing I did. The app is fine now and I see the “copy to clipboard” at the top.

Thanks Malte

Steve Haines

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [January 26, 2024, 2:27pm UTC](https://forum.navigraph.com/t/lates-charts-updater-doesnt-work/14569/5 "2024-01-26T14:27:14Z")

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