# Keep Getting logged out of Simlink **URL:** \ **Category:** Simlink/Moving Map\ **Created:** [April 5, 2026, 7:41am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134 "2026-04-05T07:41:02Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![MichaelSMcBurnie](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@MichaelSMcBurnie](https://forum.navigraph.com/u/MichaelSMcBurnie)\ **Post date:** [April 5, 2026, 7:41am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/1 "2026-04-05T07:41:02Z")
### Simulator Version MSFS 2020 ### Operating System Windows 11 ### Description of the Issue Whenever I try to log into simlink, it logs me over straight away, checked the logs and it says ensure my date and time are correct. And they are correct and on auto. It has been working fine for months now and this issue came out of nowhere. ---
**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\ **Post date:** [April 6, 2026, 5:25am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/2 "2026-04-06T05:25:05Z")
Hello, Please make sure that VPN and Proxy settings are disabled. Let us know if you still face the issue. Thank you! **Best Regards,** **Vishal Ahir** **Navigraph** ---
**Author:** ![JannikStein](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@JannikStein](https://forum.navigraph.com/u/JannikStein)\ **Post date:** [April 6, 2026, 6:31am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/3 "2026-04-06T06:31:15Z")
I have the same issue. I log on in the Browser and press “open application”. I get the “not updated for simulator…” message, but the moment I confirm it Simlink closes. I don’t see it in backround tasks anymore so I assume it fully crashed. When I open it again I need to log in again- same result. I’ve uninstalled it via Windows and re-downloaded, but nothing helped. ---
**Author:** ![MichaelSMcBurnie](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@MichaelSMcBurnie](https://forum.navigraph.com/u/MichaelSMcBurnie)\ **Post date:** [April 6, 2026, 5:41pm UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/4 "2026-04-06T17:41:34Z")
Good Afternoon, I do not use a VPN or Proxy. I have tried all advice available on the forum already. I did log back into Simbrief and it remained logged on for 10 mins before logging me back out. [2026-04-06 17:25:37] [1.1.40.1707] [INFORMATION] OIDC\_refresh\_tokens\_CALL [2026-04-06 17:25:37] [1.1.40.1707] [INFORMATION] OIDC\_start\_hybrid\_flow\_CALL [2026-04-06 17:25:46] [1.1.40.1707] [INFORMATION] OIDC\_authorization\_code\_flow [2026-04-06 17:38:47] [1.1.40.1707] [INFORMATION] OIDC\_refresh\_tokens\_CALL [2026-04-06 17:38:47] [1.1.40.1707] [ERROR] LoginController::login\_oidcError[7][We had problems authenticating your account. Please check that your computer time is correct and try again.] Not sure where this issue has come from as it has been working absolutely fine until a couple days ago. ---
**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\ **Post date:** [April 7, 2026, 5:38am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/5 "2026-04-07T05:38:07Z")
Hello, Please check if any security or network applications might be blocking the Simlink application from connecting to the Navigraph server. If you continue to experience issues, try restarting your internet router or connecting through a different network, such as a mobile hotspot. Let us know if the problem persists. Thank you! **Best Regards,** **Vishal Ahir** **Navigraph** ---
**Author:** ![JannikStein](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@JannikStein](https://forum.navigraph.com/u/JannikStein)\ **Post date:** [April 7, 2026, 6:57am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/7 "2026-04-07T06:57:51Z")
I tried it by using WLAN and it worked now. Let’s see what happens when I switch back to LAN Edit: got logged out again^^ - not sure where to find my log. ---
**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\ **Post date:** [April 7, 2026, 1:01pm UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/8 "2026-04-07T13:01:29Z")
Hello, Did you try with your mobile hotspot? ---
**Author:** ![JannikStein](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@JannikStein](https://forum.navigraph.com/u/JannikStein)\ **Post date:** [April 7, 2026, 1:32pm UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/9 "2026-04-07T13:32:13Z")
yes, that was what I tried, as I didn’t have any other WLAN available. Sorry for being unclear ---
**Author:** ![MichaelSMcBurnie](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@MichaelSMcBurnie](https://forum.navigraph.com/u/MichaelSMcBurnie)\ **Post date:** [April 7, 2026, 6:33pm UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/10 "2026-04-07T18:33:19Z")
Hi Vishal, I have tried the above and still having the same issue. Today though Simlink managed to stay logged in for 30 mins before logging me out. Many Thanks, Michael ---
**Author:** ![MichaelSMcBurnie](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@MichaelSMcBurnie](https://forum.navigraph.com/u/MichaelSMcBurnie)\ **Post date:** [April 8, 2026, 4:29pm UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/11 "2026-04-08T16:29:44Z")
Hi Vishal, I have tried again today but still getting logged off straight away. Many Thanks, Michael ---
**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\ **Post date:** [April 9, 2026, 10:47am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/13 "2026-04-09T10:47:58Z")
Hello, Based on your account details, it appears that there are still some VPN or proxy settings enabled. Please disable these settings and sign out of all applications from your account devices list at the following link: [Navigraph](https://navigraph.com/account/devices). After you have cleaned up your device list, please log back into all Navigraph applications and ensure that no VPN or proxy settings are enabled. Thank you! **Best Regards,** **Vishal Ahir** **Navigraph** ---
**Author:** ![JannikStein](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@JannikStein](https://forum.navigraph.com/u/JannikStein)\ **Post date:** [April 9, 2026, 2:00pm UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/14 "2026-04-09T14:00:12Z")
Sorry for asking, but Is that an answer for Michael or for me? I don’t have any VPN and I don’t know what a proxy is. I didn’t change any settings and it worked until last week. ---
**Author:** ![JannikStein](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@JannikStein](https://forum.navigraph.com/u/JannikStein)\ **Post date:** [April 11, 2026, 6:27am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/15 "2026-04-11T06:27:17Z")
As of today it works for me normally like it did before ---
**Author:** ![vishalahir](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/vishalahir/32/15530_2.png) [@vishalahir](https://forum.navigraph.com/u/vishalahir)\ **Post date:** [April 13, 2026, 4:56am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/16 "2026-04-13T04:56:33Z")
Hello, We are pleased to hear that your issue is resolved. Please feel free to contact us if you encounter any issues with the Navigraph product. Thank you! **Best Regards,** **Vishal Ahir** **Navigraph** ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\ **Post date:** [April 15, 2026, 4:56am UTC](https://forum.navigraph.com/t/keep-getting-logged-out-of-simlink/23134/17 "2026-04-15T04:56:42Z")
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