# Impossible to log into account

**URL:** <https://forum.navigraph.com/t/impossible-to-log-into-account/23623>\
**Category:** Navigraph Hub\
**Created:** [June 7, 2026, 6:08pm UTC](https://forum.navigraph.com/t/impossible-to-log-into-account/23623 "2026-06-07T18:08:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Arnason](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/arnason/32/386_2.png) [@Arnason](https://forum.navigraph.com/u/Arnason)\
**Post date:** [June 7, 2026, 6:08pm UTC](https://forum.navigraph.com/t/impossible-to-log-into-account/23623/1 "2026-06-07T18:08:06Z")

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Hi hello how to I contact you to get support login into my account it´s impossible to hit the login button it takes me to the subrscription page and then nothing happens

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [June 7, 2026, 9:46pm UTC](https://forum.navigraph.com/t/impossible-to-log-into-account/23623/2 "2026-06-07T21:46:15Z")

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Hi…,

I have sent you a direct message.

Cheers

Ian

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**Author:** ![Arnason](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/arnason/32/386_2.png) [@Arnason](https://forum.navigraph.com/u/Arnason)\
**Post date:** [June 7, 2026, 11:12pm UTC](https://forum.navigraph.com/t/impossible-to-log-into-account/23623/3 "2026-06-07T23:12:10Z")

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How do I find it

**Með bestu kveðjum / kind regard´s**

**Árni Stefán Árnason**

**Owner/eigandi**  
**[flightsimiceland.com](http://flightsimiceland.com)**

 ![](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/6/e/6ef73cc0567216da06726e88cd31409120da390b.jpeg)

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [June 7, 2026, 11:22pm UTC](https://forum.navigraph.com/t/impossible-to-log-into-account/23623/4 "2026-06-07T23:22:46Z")

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Have replied as direct message.

Ian

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [June 10, 2026, 2:14am UTC](https://forum.navigraph.com/t/impossible-to-log-into-account/23623/5 "2026-06-10T02:14:10Z")

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For the information of others, after considerable testing, this was resolved by synching local Windows time to real local time.

Ian