# I can't authenticate on charts

**URL:** <https://forum.navigraph.com/t/i-cant-authenticate-on-charts/14532>\
**Category:** Desktop\
**Created:** [January 18, 2024, 9:34am UTC](https://forum.navigraph.com/t/i-cant-authenticate-on-charts/14532 "2024-01-18T09:34:28Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![andrea58](https://avatars.discourse-cdn.com/v4/letter/a/c2a13f/32.png) [@andrea58](https://forum.navigraph.com/u/andrea58)\
**Post date:** [January 24, 2024, 8:06pm UTC](https://forum.navigraph.com/t/i-cant-authenticate-on-charts/14532/8 "2024-01-24T20:06:53Z")

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Hi,

problem solved!! With antiverus disabled all works normally!!

Thank you again, grat service from great people!!🙂

Ciao.

Giuseppe

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