# Hello Friend i need help

**URL:** <https://forum.navigraph.com/t/hello-friend-i-need-help/4995>\
**Category:** General\
**Created:** [May 1, 2021, 4:50pm UTC](https://forum.navigraph.com/t/hello-friend-i-need-help/4995 "2021-05-01T16:50:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Komodo007](https://avatars.discourse-cdn.com/v4/letter/k/e19adc/32.png) [@Komodo007](https://forum.navigraph.com/u/Komodo007)\
**Post date:** [May 1, 2021, 4:50pm UTC](https://forum.navigraph.com/t/hello-friend-i-need-help/4995/1 "2021-05-01T16:50:27Z")

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I just buy 1 year of navigraph , when i launch navigraph chart it make me demonstration mode …  
sorry for my english im french

thanks to help me

good flight

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [May 1, 2021, 7:35pm UTC](https://forum.navigraph.com/t/hello-friend-i-need-help/4995/2 "2021-05-01T19:35:58Z")

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Hi…

Welcome,

To access Charts out of Demo Mode and FMS Data you need Ultimate (Monthly or Yearly).

You can convert across to Ultimate at [subscriptions](https://navigraph.com/account/subscription). Your existing payment will be credited against the new subscription.

Cheers  
Ian