# Getting a error message

**URL:** <https://forum.navigraph.com/t/getting-a-error-message/5552>\
**Category:** Desktop\
**Created:** [July 11, 2021, 6:19pm UTC](https://forum.navigraph.com/t/getting-a-error-message/5552 "2021-07-11T18:19:11Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![timex27](https://avatars.discourse-cdn.com/v4/letter/t/3bc359/32.png) [@timex27](https://forum.navigraph.com/u/timex27)\
**Post date:** [July 11, 2021, 6:19pm UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/1 "2021-07-11T18:19:11Z")

</div>

everytime i try to open my flight plans in the navigraph, am getting this message. Syntaxerror: unexpected token u in Json at posistion 0.

what does that mean?.

---

<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [July 11, 2021, 9:16pm UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/2 "2021-07-11T21:16:40Z")

</div>

Hi…,

Welcome.

How have you created these flightplans?  
Please upload one with the error.

Cheers  
Ian

---

<div class="post-metadata">

**Author:** ![Warfiend](https://avatars.discourse-cdn.com/v4/letter/w/e9c0ed/32.png) [@Warfiend](https://forum.navigraph.com/u/Warfiend)\
**Post date:** [July 15, 2021, 6:51am UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/3 "2021-07-15T06:51:54Z")

</div>

I’m getting the same thing now.

I was using Navigraph just fine this morning. I only every create flight plans directly in Navigraph. I tried to make my flight from YMES to YSSY. I also noticed when I type in the Departure or arrival airport ICAO it comes up with 2 identical suggestions.

 ![Screenshot 2021-07-15 164358](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/d/daa4e259717b8c44c2dec92b06c3517274d718d6.jpeg)  
 ![Screenshot 2021-07-15 164755](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/4/478609b520764b30bc3eb3624dd4fb34154574f4.jpeg)

Regards

Chris

---

<div class="post-metadata">

**Author:** ![robbievanleeuwen](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/robbievanleeuwen/32/635_2.png) [@robbievanleeuwen](https://forum.navigraph.com/u/robbievanleeuwen)\
**Post date:** [July 15, 2021, 6:53am UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/4 "2021-07-15T06:53:37Z")

</div>

I’m getting exactly the same thing as described above.

---

<div class="post-metadata">

**Author:** ![Verbeck](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/verbeck/32/3327_2.png) [@Verbeck](https://forum.navigraph.com/u/Verbeck)\
**Post date:** [July 15, 2021, 6:55am UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/5 "2021-07-15T06:55:30Z")

</div>

Same, looks like the server could be down. Search timing out also. 👎

---

<div class="post-metadata">

**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\
**Post date:** [July 15, 2021, 6:58am UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/6 "2021-07-15T06:58:22Z")

</div>

Hi guys,  
we are currently changing the AIRAC cycle to 2107, therefore please be patience … should be back normal in a few minutes.  
Cheers,  
Richard

---

<div class="post-metadata">

**Author:** ![Verbeck](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/verbeck/32/3327_2.png) [@Verbeck](https://forum.navigraph.com/u/Verbeck)\
**Post date:** [July 15, 2021, 7:08am UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/7 "2021-07-15T07:08:17Z")

</div>

Thanks Richard - looks all good now

---

<div class="post-metadata">

**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\
**Post date:** [July 15, 2021, 7:12am UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/8 "2021-07-15T07:12:36Z")

</div>

Thanks, but we are not finished 100% - so, it could be that you get still any issue in the next minutes. There are a lot of tasks parallel running during such update and that takes time, sometimes longer, sometimes shorter - not all depends on our side 😉

But it should be finished soon.

Thank you,  
Richard

---

<div class="post-metadata">

**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\
**Post date:** [July 15, 2021, 8:13am UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/9 "2021-07-15T08:13:37Z")

</div>

Update finished now- we must update the tiles in the charts again (all airports signs are double) - but that takes time and is more or less “cosmetic”. Route-/flight planning is working as expected … thank you!

Cheers,  
Richard

---

<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [July 17, 2021, 8:13am UTC](https://forum.navigraph.com/t/getting-a-error-message/5552/10 "2021-07-17T08:13:45Z")

</div>

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.
