FAQ - Charts Error when updating

Hi , I have been trying to see if their is an update .Its checked and tried to install and what i put up above comes up. (Error when updating) Can you help please.
Regards TonyNew1

Hi Tony,

Welcome to our new forum. I assume you were referring to Charts, so have moved your topic here.

There is an issue with the auto-updater. Just download the latest Charts version from Charts download

Cheers
Ian

Hi Ian thank you for replying. Once i open Navigraph Charts i go to account settings and this is what happens
Check for updates,
Update found, downloading,
Error when updating.
Hope that helps
Rgds Tony

Hi Tony,

There is an issue with the auto-updater.
Please:

  1. Press Start and open Apps & Features.
  2. On the right hand side, open Programs and Features.
  3. Find Navigraph Charts in the list, select it, and press the Uninstall button above, as in the image below. Note: If you don’t find Navigraph Charts 7 in the list then proceed to 4 below.

  1. Install Charts, from https://navigraph.com/account/downloads/charts. We recommend you do not run the installer as Admin - and leave default installation directory which is usually:
    C:\Users\<USERNAME>\AppData\Local\Programs\Navigraph Charts

Cheers
Ian

1 Like

Hi Ian do i still down load to windows

Hi Tony,

Yes please.

Cheers
Ian

Sorry Ian i not good at this part of things,
I can fly these planes once i have everything in front of me Lol
What is the current version of Navigraph please.
Rgds Tony

Hi Tony,

Current version accessed in Settings, top right down arrow of Charts is 7.2.4

Cheers
Ian

Hi Ian thank you for your patience and i have 7.2.4.
Rgds Tony

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