Thanks for the reports everyone. We are still investigating and don’t know exactly what the issue is.
The root cause is that some users (but not all) are seeing slow download speeds from SimBrief right now. This in turn causes the Downloader to “time out” when it tries to download the flight plan data.
On my end I can only get it to happen to me sporadically and rarely, most of the time my download speeds to the server are fine.
The server host does mention some maintenance going on in the data center, but it’s not clear if that’s the cause. I am going to monitor it and see if it improves on its own over the next hours/days, while continuing to look for any other possible causes.
I don’t think it’s solved yet. Thanks for the info you sent above, I do not believe this is ping related, but simply a download speed issue. It’s just really strange that it’s so inconsistent, I don’t have any explanation as of yet.
I have removed the PDF document from the flight plan data that the Downloader fetches, this should significantly reduce the download size and hopefully prevent the timeout message while I keep working on a solution.
Best regards,