# Error occured reload chart or go to forum

**URL:** <https://forum.navigraph.com/t/error-occured-reload-chart-or-go-to-forum/19241>\
**Category:** Online Networks Beta Testing\
**Created:** [April 5, 2025, 2:18pm UTC](https://forum.navigraph.com/t/error-occured-reload-chart-or-go-to-forum/19241 "2025-04-05T14:18:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MKHITAR](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@MKHITAR](https://forum.navigraph.com/u/MKHITAR)\
**Post date:** [April 5, 2025, 2:18pm UTC](https://forum.navigraph.com/t/error-occured-reload-chart-or-go-to-forum/19241/1 "2025-04-05T14:18:16Z")

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [April 5, 2025, 11:39pm UTC](https://forum.navigraph.com/t/error-occured-reload-chart-or-go-to-forum/19241/2 "2025-04-05T23:39:38Z")

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Hi…,

Welcome.

In order for us to assist please provide [Information requested when posting an issue](https://forum.navigraph.com/t/information-requested-when-posting-an-issue/18928). Screenshots help using [Guide to posting Screenshots](https://forum.navigraph.com/t/posting-guide-uploading-screenshots-or-images/116/2)

Cheers  
Ian