# Error 400 when trying to load route

**URL:** <https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557>\
**Category:** General\
**Created:** [July 10, 2022, 6:53am UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557 "2022-07-10T06:53:22Z")\
**Posts on this page:** 11\
**Page:** 2

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**Author:** ![atanneberg](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@atanneberg](https://forum.navigraph.com/u/atanneberg)\
**Post date:** [July 10, 2022, 12:25pm UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/21 "2022-07-10T12:25:17Z")

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> [@atanneberg](#):
>
> Could not load flight ending message with error: Response status code was unacceptable: 400

Still the same error on iPad, Desktop-App on Mac is spinning endless when trying to load a plan or when trying to load a map for an airport  
navigragh charts CLOUD seems to work …

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**Author:** ![Grizzlybird](https://avatars.discourse-cdn.com/v4/letter/g/ecae2f/32.png) [@Grizzlybird](https://forum.navigraph.com/u/Grizzlybird)\
**Post date:** [July 10, 2022, 12:25pm UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/22 "2022-07-10T12:25:42Z")

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It worked for a while again, then it reverted back to not working. Seems to be intermittent as another user said

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**Author:** ![gjgriff](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gjgriff](https://forum.navigraph.com/u/gjgriff)\
**Post date:** [July 10, 2022, 12:34pm UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/23 "2022-07-10T12:34:46Z")

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Still not working on my iPad. Desktop very slow and not fully functional.

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**Author:** ![peppe2222](https://avatars.discourse-cdn.com/v4/letter/p/f05b48/32.png) [@peppe2222](https://forum.navigraph.com/u/peppe2222)\
**Post date:** [July 10, 2022, 12:59pm UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/24 "2022-07-10T12:59:07Z")

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not working for me desktop and ipad app

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [July 10, 2022, 1:50pm UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/25 "2022-07-10T13:50:37Z")

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We believe we have identified the reason for the intermittent behavior and that we have fixed the issue.  
We can no longer reproduce the issue - please try again and let us know if the issue persists!

Sorry for the inconvenience.

Kind Regards,  
Malte

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**Author:** ![atanneberg](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@atanneberg](https://forum.navigraph.com/u/atanneberg)\
**Post date:** [July 10, 2022, 1:56pm UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/26 "2022-07-10T13:56:15Z")

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Working again on iPad and Desktop PC / Desktop Mac for me- looks ok  
Thanks for your support

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**Author:** ![KockPete](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@KockPete](https://forum.navigraph.com/u/KockPete)\
**Post date:** [July 10, 2022, 3:15pm UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/27 "2022-07-10T15:15:29Z")

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Both clients are running normally again. Thanks very much!

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**Author:** ![ARsimulations](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/arsimulations/32/8829_2.png) [@ARsimulations](https://forum.navigraph.com/u/ARsimulations)\
**Post date:** [July 10, 2022, 3:53pm UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/28 "2022-07-10T15:53:21Z")

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Working Fine now, thanks for your support

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**Author:** ![CaptQuick](https://avatars.discourse-cdn.com/v4/letter/c/35a633/32.png) [@CaptQuick](https://forum.navigraph.com/u/CaptQuick)\
**Post date:** [July 10, 2022, 7:09pm UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/29 "2022-07-10T19:09:32Z")

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Up and running again now. Good job!

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [July 11, 2022, 7:59am UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/30 "2022-07-11T07:59:30Z")

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Thanks for the confirmation! You’re all welcome, thanks for reaching out!

Kind Regards,  
Malte

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [July 11, 2022, 7:59am UTC](https://forum.navigraph.com/t/error-400-when-trying-to-load-route/8557/31 "2022-07-11T07:59:43Z")

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Closed on July 11, 2022, 7:59am UTC



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