# Done an update and now navigraph hub will not load **URL:** \ **Category:** Navigraph Hub\ **Created:** [November 27, 2024, 4:10pm UTC](https://forum.navigraph.com/t/done-an-update-and-now-navigraph-hub-will-not-load/17819 "2024-11-27T16:10:37Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![CYPRESS7382](https://avatars.discourse-cdn.com/v4/letter/c/898d66/32.png) [@CYPRESS7382](https://forum.navigraph.com/u/CYPRESS7382)\ **Post date:** [November 27, 2024, 4:10pm UTC](https://forum.navigraph.com/t/done-an-update-and-now-navigraph-hub-will-not-load/17819/1 "2024-11-27T16:10:37Z")
Since i done an update 2 or 3 days ago Navigraph hub will not load. Getting a java script error on booting up my computer. The navigraph hub shortcut on my desktop has disappeared. I am not good with computers and struggling with this big time ![17327237193168509898084468977639](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/6/6/660d7b91f0129ff16c755bf7d9cd8f30b4215e61.jpeg) ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [November 27, 2024, 8:55pm UTC](https://forum.navigraph.com/t/done-an-update-and-now-navigraph-hub-will-not-load/17819/2 "2024-11-27T20:55:18Z")
Hi…, Please - Disable antivirus and firewall - Ensure your Java is up to the latest. - Uninstall, download and install latest [Navigraph Hub](https://navigraph.com/downloads). - Restart machine before running Navigraph Hub again. Cheers Ian ---
**Author:** ![CYPRESS7382](https://avatars.discourse-cdn.com/v4/letter/c/898d66/32.png) [@CYPRESS7382](https://forum.navigraph.com/u/CYPRESS7382)\ **Post date:** [November 27, 2024, 9:10pm UTC](https://forum.navigraph.com/t/done-an-update-and-now-navigraph-hub-will-not-load/17819/3 "2024-11-27T21:10:05Z")
I do not know anything about Java. And i tryed to unistall Navigraph hub and it did not work. Or i was doing it wrong ---
**Author:** ![m4rkus](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/m4rkus/32/330_2.png) [@m4rkus](https://forum.navigraph.com/u/m4rkus)\ **Post date:** [November 27, 2024, 9:27pm UTC](https://forum.navigraph.com/t/done-an-update-and-now-navigraph-hub-will-not-load/17819/4 "2024-11-27T21:27:16Z")
Hi @CYPRESS7382, Use the search field in windows to find “Add/Remove Programs” and remove Hub. Then download it again from [https://dl.navigraph-cdn.com/software/navigraph/windows/Navigraph%20Hub.exe](https://dl.navigraph-cdn.com/software/navigraph/windows/Navigraph%20Hub.exe). I think something must have happened during installation/update so that your current version is missing required files. Keep us updated on your progress! Kind regards, Markus ---
**Author:** ![Sveinung](https://avatars.discourse-cdn.com/v4/letter/s/ecd19e/32.png) [@Sveinung](https://forum.navigraph.com/u/Sveinung)\ **Post date:** [November 27, 2024, 9:41pm UTC](https://forum.navigraph.com/t/done-an-update-and-now-navigraph-hub-will-not-load/17819/5 "2024-11-27T21:41:36Z")
Hello. Over the last couple of days I had the same issue/error message every time I started the PC. I uninstalled the Hub and tried to reinstall, but it refused because the program apparantly was running. I went into Task Manager/Startup and realised the Hub was still there and Enabled (despite uninstalled). I selected “Disabled”, restarted and then re-installed. And now it appears to work. Regards Sveinung ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\ **Post date:** [November 29, 2024, 9:42pm UTC](https://forum.navigraph.com/t/done-an-update-and-now-navigraph-hub-will-not-load/17819/6 "2024-11-29T21:42:07Z")
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