# Difference in Network Traffic between Charts Cloud and Charts Desktop

**URL:** <https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694>\
**Category:** Online Networks Beta Testing\
**Created:** [February 16, 2025, 11:04pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694 "2025-02-16T23:04:32Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![CaptainNano](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@CaptainNano](https://forum.navigraph.com/u/CaptainNano)\
**Post date:** [February 16, 2025, 11:04pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/1 "2025-02-16T23:04:32Z")

</div>

I am facing the same issues and confirmed different information on Navigraph Charts standalone app (PC) and Browser. The new features in the latest update with different aircraft types having their own sizes and symbols - also doesn’t work on my Navigraph Charts app (PC). Cloud version via Browsers (Google Chrome, Microsoft Edge and Avast Safe Browser) is working fine with more information. PLEASE ISSUE PATCHES TO THESE ISSUES - SIMMING IS NOTHING WITHOUT NAVIGRAPH!

---

<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [February 16, 2025, 11:47pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/2 "2025-02-16T23:47:35Z")

</div>

Welcome.

You mention you have the same issues.

Please confirm you have two PC’s with one running MSFS and Simlink, and the other **not** running neither MSFS nor Simlink.

The second issue of aircraft symbols and sizes, seems like an issue in the Online Networks Beta testing. If so, please check it isn’t already covered at [Online Networks Beta Testing - Navigraph](https://forum.navigraph.com/c/charts/online-networks-beta-testing/64), and if not, post there.

Cheers  
Ian

---

<div class="post-metadata">

**Author:** ![CaptainNano](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@CaptainNano](https://forum.navigraph.com/u/CaptainNano)\
**Post date:** [February 17, 2025, 12:24am UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/3 "2025-02-17T00:24:25Z")

</div>

Thanks for reaching out @Ian. I only have one PC running MSFS and Simlink, incl. Navigraph altogether. Actually alternating between the NC cloud via browser and NC standalone app and either have different information on Traffic! Hope that clarifies.

---

<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [February 17, 2025, 1:30am UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/4 "2025-02-17T01:30:36Z")

</div>

I have created a new Topic for your posts.

Thank you for participating in the Online Networks Beta. Please advise the Traffic information which are different between Charts Cloud and Charts Desktop. Screenshots help using [Guide to posting Screenshots](https://forum.navigraph.com/t/posting-guide-uploading-screenshots-or-images/116/2) .

Cheers  
Ian

---

<div class="post-metadata">

**Author:** ![CaptainNano](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@CaptainNano](https://forum.navigraph.com/u/CaptainNano)\
**Post date:** [February 18, 2025, 7:35am UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/5 "2025-02-18T07:35:07Z")

</div>

![Navigraph Issues](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/e/4/e4ebb2d53a5382314da95772ac5752e2636f41e7.jpeg)  
Hello again Ian, I have attached the snips and make markups on the differences. I have the same home network but strangely the browser version is updated well. Moreover, traffic at terminals often appear and disappear for the desktop version too. I hope this could be addressed sooner. Thank you again and please share some tips moving forward.

---

<div class="post-metadata">

**Author:** ![pdubost](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@pdubost](https://forum.navigraph.com/u/pdubost)\
**Post date:** [February 20, 2025, 2:54pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/6 "2025-02-20T14:54:58Z")

</div>

Hello

I am seeing the exact same problem. It seems to happen mainly with large airliners (777, 330, 380). If you exit and restart desktop Charts, the plane will reappear for a few seconds and disappear again !

Hope this helps !

---

<div class="post-metadata">

**Author:** ![pdubost](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@pdubost](https://forum.navigraph.com/u/pdubost)\
**Post date:** [February 20, 2025, 3:09pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/7 "2025-02-20T15:09:09Z")

</div>

To complement my previous message, I am running desktop charts on a separate PC without MSFS nor Simlink. The cloud version of Charts works perfectly and shows all airplanes on the same PC in parallel!

---

<div class="post-metadata">

**Author:** ![pdubost](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@pdubost](https://forum.navigraph.com/u/pdubost)\
**Post date:** [February 20, 2025, 3:35pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/8 "2025-02-20T15:35:27Z")

</div>

![17400656849107707915398113273104](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/3/c/3c9991d8b9016d884abd8e221638b71b777770bc.jpeg)  
 ![17400657077091577418032753808387](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/7/f/7faa51b5997f3953dc61a9d945c3d9c961c6d0d0.jpeg)

---

<div class="post-metadata">

**Author:** ![droesen](https://avatars.discourse-cdn.com/v4/letter/d/3da27b/32.png) [@droesen](https://forum.navigraph.com/u/droesen)\
**Post date:** [February 21, 2025, 2:17pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/9 "2025-02-21T14:17:32Z")

</div>

The disappearing widebody traffic is already discussed at length in [Some online Traffic missing](https://forum.navigraph.com/t/some-online-traffic-missing/17949)

---

<div class="post-metadata">

**Author:** ![CaptainNano](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@CaptainNano](https://forum.navigraph.com/u/CaptainNano)\
**Post date:** [February 21, 2025, 3:30pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/10 "2025-02-21T15:30:18Z")

</div>

Thanks for following the discussions, has there been any solutions somewhere?

---

<div class="post-metadata">

**Author:** ![droesen](https://avatars.discourse-cdn.com/v4/letter/d/3da27b/32.png) [@droesen](https://forum.navigraph.com/u/droesen)\
**Post date:** [February 21, 2025, 3:46pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/11 "2025-02-21T15:46:24Z")

</div>

Not yet, NG investigating.

---

<div class="post-metadata">

**Author:** ![KLM737](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/klm737/32/25296_2.png) [@KLM737](https://forum.navigraph.com/u/KLM737)\
**Post date:** [April 7, 2025, 9:35pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/12 "2025-04-07T21:35:35Z")

</div>

same here seen the web version shows more traffic than the windows version

---

<div class="post-metadata">

**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [April 8, 2025, 10:44am UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/13 "2025-04-08T10:44:32Z")

</div>

Hello everyone! Thank you for the shown interest. We are aware of this issue and we have addressed it here:

> [@Some online Traffic missing](https://forum.navigraph.com/t/some-online-traffic-missing/17949/39):
>
> Are you also using the desktop version? We have a fix coming in the next update of the app which will likely solve this. Our understanding at the moment is that this issue only affects the desktop application.

As mentioned here, this will likely be fixed in an upcoming update. I can’t give an ETA on this update, but until then - the behavior in this topic is _expected_ and further reports are not necessary!

Apologies for the inconvenience!

Kind Regards,  
Malte

---

<div class="post-metadata">

**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [December 4, 2025, 2:48pm UTC](https://forum.navigraph.com/t/difference-in-network-traffic-between-charts-cloud-and-charts-desktop/18694/14 "2025-12-04T14:48:48Z")

</div>

Hello again!

Aircraft in the online traffic feature should now show the correct icon even when using the desktop application. Please give it a go and let us know your results!

Kind Regards,  
Malte
