# Demo Mode with Ultimate Subscription

**URL:** <https://forum.navigraph.com/t/demo-mode-with-ultimate-subscription/7873>\
**Category:** General\
**Tags:** client\
**Created:** [April 21, 2022, 9:34pm UTC](https://forum.navigraph.com/t/demo-mode-with-ultimate-subscription/7873 "2022-04-21T21:34:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Marco\_Caria](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@Marco\_Caria](https://forum.navigraph.com/u/Marco_Caria)\
**Post date:** [April 21, 2022, 9:34pm UTC](https://forum.navigraph.com/t/demo-mode-with-ultimate-subscription/7873/1 "2022-04-21T21:34:03Z")

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Hello there,

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/0/027a9566d92ddd3d676bb86fa3fff3f013d20660.jpeg)

I purchased the Ultimate Monthly subscription however when I load into the charts program it has me in demo mode why is this?

I have provided a screenshot to show you

Thanks

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**Author:** ![NAVData](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/navdata/32/30549_2.png) [@NAVData](https://forum.navigraph.com/u/NAVData)\
**Post date:** [April 21, 2022, 11:05pm UTC](https://forum.navigraph.com/t/demo-mode-with-ultimate-subscription/7873/2 "2022-04-21T23:05:43Z")

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Hi,  
you’re using the wrong username/email … With your current account marco\_caria, you haven’t a subscrption. You should use WWErocks22 and/or your gmail address.

Cheers  
Richard

PS: you should delete/remove this (marco\_ciara) account to avoid this in the future

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<div class="post-metadata">

**Author:** ![Marco\_Caria](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@Marco\_Caria](https://forum.navigraph.com/u/Marco_Caria)\
**Post date:** [April 21, 2022, 11:07pm UTC](https://forum.navigraph.com/t/demo-mode-with-ultimate-subscription/7873/3 "2022-04-21T23:07:49Z")

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It worked thanks so much

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<div class="post-metadata">

**Author:** ![Marco\_Caria](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@Marco\_Caria](https://forum.navigraph.com/u/Marco_Caria)\
**Post date:** [April 21, 2022, 11:14pm UTC](https://forum.navigraph.com/t/demo-mode-with-ultimate-subscription/7873/4 "2022-04-21T23:14:55Z")

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Also does anyone know how to unlink the navigrpah account from the a320 since I used the wrong account linked wiht the aircraft its the fly by wire