# Charts say demo An Ultimate subscription is require... and I have the subscription

**URL:** <https://forum.navigraph.com/t/charts-say-demo-an-ultimate-subscription-is-require-and-i-have-the-subscription/7765>\
**Category:** Android\
**Tags:** client\
**Created:** [March 31, 2022, 11:50pm UTC](https://forum.navigraph.com/t/charts-say-demo-an-ultimate-subscription-is-require-and-i-have-the-subscription/7765 "2022-03-31T23:50:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Maxwel](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/maxwel/32/7628_2.png) [@Maxwel](https://forum.navigraph.com/u/Maxwel)\
**Post date:** [March 31, 2022, 11:50pm UTC](https://forum.navigraph.com/t/charts-say-demo-an-ultimate-subscription-is-require-and-i-have-the-subscription/7765/1 "2022-03-31T23:50:09Z")

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Hi Team,

I just install the navigraph on my Samsung tablet for my MSFS 2020 and I’m currently subscribed with an Ultimate monthly package.

Using `Navigraph Charts Beta 7.0.3 build: 106`

Could you please assist in order to have the full experience with my simulator? 🙂

Regards,  
Maxwel

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**Author:** ![Maxwel](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/maxwel/32/7628_2.png) [@Maxwel](https://forum.navigraph.com/u/Maxwel)\
**Post date:** [March 31, 2022, 11:58pm UTC](https://forum.navigraph.com/t/charts-say-demo-an-ultimate-subscription-is-require-and-i-have-the-subscription/7765/2 "2022-03-31T23:58:38Z")

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Alright so apparently login in and login out didn’t worked but uninstalling and reinstalling fixed the issue.

Sorry for disturbing 😛

This can be closed

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [March 31, 2022, 11:59pm UTC](https://forum.navigraph.com/t/charts-say-demo-an-ultimate-subscription-is-require-and-i-have-the-subscription/7765/3 "2022-03-31T23:59:59Z")

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Hi Maxwel,

I was about to suggest reinstall.

Glad it is resolved.

Cheers  
Ian

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [April 3, 2022, 12:00am UTC](https://forum.navigraph.com/t/charts-say-demo-an-ultimate-subscription-is-require-and-i-have-the-subscription/7765/4 "2022-04-03T00:00:41Z")

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