Charts Print and Javascript Error

[skysail]

Hello Jean!

Sorry for the inconvenience and sorry for the late reply to this now inactive topic, but I thought you’d be interested in this topic:

Navigraph Charts will not open

Hello Jochen! Welcome to the forum and sorry for the inconvenience. Upon further investigation, we have established some probable causes of this issue. Let’s go through them one by one: Network stability Issue The network is unstable. Sub-second disconnects that are not apparent when browsing cause critical communications with our servers to outright fail because the application is unable to reach the internet, alternatively being aborted “mid-flight”. Proposed solution Try to move to a m…

Perhaps these troubleshooting steps or the solution in that topic can help with your issue as well!

Kind Regards,
Malte