Charts goes blank after a random time of use

Charts General
2

Hello! Welcome back to our forum!

Thank you for the feedback! As of writing this, the latest version of the Charts desktop app is 8.38.1 - not 8.38. Please confirm that you are using the latest version!

I have added some additional logging to your account in order to look into this further. Please try again and let me know when you see this issue again! Also include screenshots if possible.

Also, please send us the logs from the Navigraph Charts app by following these steps:

  1. Press Win + R
  2. Type %appdata%/Navigraph Charts/logs and press enter
  3. In the Explorer window that opens, locate the main.log file
  4. Upload this file to your next post

Kind Regards,
Malte