# Charts Error when updating

**URL:** <https://forum.navigraph.com/t/charts-error-when-updating/598>\
**Category:** General\
**Created:** [November 26, 2020, 3:11pm UTC](https://forum.navigraph.com/t/charts-error-when-updating/598 "2020-11-26T15:11:52Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [November 27, 2020, 10:12am UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/4 "2020-11-27T10:12:48Z")

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Hi Tony,

There is an issue with the auto-updater.  
Please:

1. Press Start and open Apps & Features.
2. On the right hand side, open Programs and Features.
3. Find Navigraph Charts in the list, select it, and press the Uninstall button above, as in the image below. Note: If you don’t find Navigraph Charts 7 in the list then proceed to 4 below.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/ce618ac8386f790315c0bbe5a6eb06d881c5fc9e.png)

1. Install Charts, from [https://navigraph.com/account/downloads/charts](https://navigraph.com/account/downloads/charts). We recommend you do **not** run the installer as Admin - and leave default installation directory which is usually:  
`C:\Users\<USERNAME>\AppData\Local\Programs\Navigraph Charts`

Cheers  
Ian

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