# Charts Error when updating
**URL:** https://forum.navigraph.com/t/charts-error-when-updating/598
**Category:** General
**Created:** [November 26, 2020, 3:11pm UTC](https://forum.navigraph.com/t/charts-error-when-updating/598 "2020-11-26T15:11:52Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@TonyNew1](https://forum.navigraph.com/u/TonyNew1)
#### Post date: [November 26, 2020, 3:11pm UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/1 "2020-11-26T15:11:52Z")
Hi , I have been trying to see if their is an update .Its checked and tried to install and what i put up above comes up. (Error when updating) Can you help please.
Regards TonyNew1
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### Author:  [@Ian](https://forum.navigraph.com/u/Ian)
#### Post date: [November 26, 2020, 8:49pm UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/2 "2020-11-26T20:49:25Z")
Hi Tony,
Welcome to our new forum. I assume you were referring to Charts, so have moved your topic here.
There is an issue with the auto-updater. Just download the latest Charts version from [Charts download](https://navigraph.com/account/downloads/charts)
Cheers
Ian
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### Author:  [@TonyNew1](https://forum.navigraph.com/u/TonyNew1)
#### Post date: [November 27, 2020, 8:58am UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/3 "2020-11-27T08:58:19Z")
Hi Ian thank you for replying. Once i open Navigraph Charts i go to account settings and this is what happens
Check for updates,
Update found, downloading,
Error when updating.
Hope that helps
Rgds Tony
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### Author:  [@Ian](https://forum.navigraph.com/u/Ian)
#### Post date: [November 27, 2020, 10:12am UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/4 "2020-11-27T10:12:48Z")
Hi Tony,
There is an issue with the auto-updater.
Please:
1. Press Start and open Apps & Features.
2. On the right hand side, open Programs and Features.
3. Find Navigraph Charts in the list, select it, and press the Uninstall button above, as in the image below. Note: If you don’t find Navigraph Charts 7 in the list then proceed to 4 below.
1. Install Charts, from [https://navigraph.com/account/downloads/charts](https://navigraph.com/account/downloads/charts). We recommend you do **not** run the installer as Admin - and leave default installation directory which is usually:
`C:\Users\\AppData\Local\Programs\Navigraph Charts`
Cheers
Ian
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### Author:  [@TonyNew1](https://forum.navigraph.com/u/TonyNew1)
#### Post date: [November 27, 2020, 10:56am UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/5 "2020-11-27T10:56:19Z")
Hi Ian do i still down load to windows
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### Author:  [@Ian](https://forum.navigraph.com/u/Ian)
#### Post date: [November 27, 2020, 11:31am UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/6 "2020-11-27T11:31:16Z")
Hi Tony,
Yes please.
Cheers
Ian
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### Author:  [@TonyNew1](https://forum.navigraph.com/u/TonyNew1)
#### Post date: [November 27, 2020, 11:56am UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/7 "2020-11-27T11:56:07Z")
Sorry Ian i not good at this part of things,
I can fly these planes once i have everything in front of me Lol
What is the current version of Navigraph please.
Rgds Tony
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### Author:  [@Ian](https://forum.navigraph.com/u/Ian)
#### Post date: [November 28, 2020, 9:37pm UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/8 "2020-11-28T21:37:47Z")
Hi Tony,
Current version accessed in Settings, top right down arrow of Charts is 7.2.4
Cheers
Ian
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### Author:  [@TonyNew1](https://forum.navigraph.com/u/TonyNew1)
#### Post date: [November 28, 2020, 9:56pm UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/9 "2020-11-28T21:56:48Z")
Hi Ian thank you for your patience and i have 7.2.4.
Rgds Tony
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### Author:  [@system](https://forum.navigraph.com/u/system)
#### Post date: [December 5, 2020, 9:56pm UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/10 "2020-12-05T21:56:49Z")
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
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### Author:  [@Ian](https://forum.navigraph.com/u/Ian)
#### Post date: [January 2, 2021, 10:10pm UTC](https://forum.navigraph.com/t/charts-error-when-updating/598/11 "2021-01-02T22:10:23Z")