# Charts crashing with VATSIM shown

**URL:** <https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133>\
**Category:** Online Networks Beta Testing\
**Created:** [December 25, 2024, 10:55am UTC](https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133 "2024-12-25T10:55:53Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![RhinoZherous](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/rhinozherous/32/20156_2.png) [@RhinoZherous](https://forum.navigraph.com/u/RhinoZherous)\
**Post date:** [December 25, 2024, 10:55am UTC](https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133/1 "2024-12-25T10:55:53Z")

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Hello!  
When I activate VATSIM aircraft and controllers to be shown on the map the application sort of crashes after some time - mostly after landing at the destination. The window of Navigraph Charts goes completely white and does not react any more. I always have to stop the process via Task Manager.  
When I turn VATSIM data off there is no problem.

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**Author:** ![carlt2000](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@carlt2000](https://forum.navigraph.com/u/carlt2000)\
**Post date:** [December 27, 2024, 2:19am UTC](https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133/2 "2024-12-27T02:19:15Z")

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I have the identical problem. I’ve even turned traffic on for a few minutes, and then turned it off. My Navigraph Charts will still freeze and go white a short while afterwards.

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**Author:** ![szamelzoltan](https://avatars.discourse-cdn.com/v4/letter/s/71c47a/32.png) [@szamelzoltan](https://forum.navigraph.com/u/szamelzoltan)\
**Post date:** [February 2, 2025, 9:34am UTC](https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133/3 "2025-02-02T09:34:07Z")

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Continuing the discussion from [Charts crashing with VATSIM shown](https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133/2):

**Hello guys,**

What’s this issue from today if I turning on VATSIM traffic?

 ![Screenshot 2025-02-02 093437](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/b/a/baff907e9471aa56f8853e44eb1bb65d3c3f7db5.png)

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [February 3, 2025, 11:14am UTC](https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133/4 "2025-02-03T11:14:59Z")

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Hello!

You are likely seeing the result of an issue that is unrelated to this particular topic. See this link for further details:

- [Online networks - INOP - #4 by skysail](https://forum.navigraph.com/t/online-networks-inop/18570/4)

Kind Regards,  
Malte

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [February 11, 2025, 4:18pm UTC](https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133/5 "2025-02-11T16:18:24Z")

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Hello again!

I have good news! The latest update `v8.38.0` that was just released should contain a fix for the slowdowns. Please give it a go - make sure that you have the latest version in the settings page and let us know how the application behaves!

We’re looking forward to hearing your results!

Kind Regards,  
Malte

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [September 11, 2025, 11:01am UTC](https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133/6 "2025-09-11T11:01:08Z")

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4 posts were split to a new topic: [Using online traffic results in white screen](https://forum.navigraph.com/t/using-online-traffic-results-in-white-screen/20729)

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [August 31, 2026, 11:03am UTC](https://forum.navigraph.com/t/charts-crashing-with-vatsim-shown/18133/7 "2026-08-31T11:03:39Z")

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