# Can't sign in to charts

**URL:** <https://forum.navigraph.com/t/cant-sign-in-to-charts/5507>\
**Category:** Desktop\
**Created:** [July 6, 2021, 4:53pm UTC](https://forum.navigraph.com/t/cant-sign-in-to-charts/5507 "2021-07-06T16:53:24Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [July 6, 2021, 10:07pm UTC](https://forum.navigraph.com/t/cant-sign-in-to-charts/5507/4 "2021-07-06T22:07:14Z")

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Hi Jason,

Welcome.

Please restart Windows. As a test try setting Chrome as your default browser. Can you now login?

Re Simlink and Moving Map, Please post screenshots of Simlink Status and Simlink Plugin Settings pages. You can find details at [Posting Guide - Uploading Screenshots](https://forum.navigraph.com/t/posting-guide-uploading-screenshots/116) and [FAQ - Simlink Install and Systray](https://forum.navigraph.com/t/faq-simlink-install-and-systray/58)

Cheers  
Ian

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